Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
315 results found
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program freezes after Save As
InDesign v.19.4 freezes after Save As is used. The program is inaccessible and has to be force quit and restarted. It will reopen the document when it starts up again with no data lost. An annoyance, but at least no work is forfeited.
3 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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table of contents
Updating table of contents causes InDesign 2024 [19.4.0.63] to crash. Over & over.
3 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Navigating through pages with keyboard shift page up / page down jumps multiple pages Indesign V19.x and 20.0
Navigating through pages with keyboard shift + page up/down was already flaky in the last couple versions of Indesign jumping two pages at once, especially after opening a document. With version 20.0 it now jumps two and sometimes three pages at once and even back when it should go forward. Sometimes navigating stalls completely and ID is "thinking" for several seconds before it jumps huge amounts 10-20 pages or completely at the end /beginning of the document. This behaviour is not seen when navigating via the pages palette.
The documents in question do not have large media files linked where…
2 votesWe would need more info on when you are using shift + page up/down key and what is the expectation. Are you using these when in Presentation mode?
Using page up/down key, does not solve the purpose?
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Indesign 20.0.01 freezes when updating fonts
It happens erratically, however, when Indesign needs to update or scan fonts, it freezes -- even if the document uses fonts that are open and available. Only work around is to click on any other app and then click back on Indesign document. This happens on just about any type of Indesign file (blank pages, or pages with lots of texts and font usage).
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Indesign crashing repeatedly when printing
Crashes intermittently when printing to Epson printer. Stops printing part way thorough page & epson dialogue box shows print levels all greyed out, not in colour. Windows log from control panel below.
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe InDesign 2024\InDesign.exeProblem signature
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 19.5.0.84
Application Timestamp: 6685c284
Fault Module Name: Public.dll
Fault Module Version: 19.5.0.84
Fault Module Timestamp: 6685c1b3
Exception Code: c0000005
Exception Offset: 00000000005b2b83
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 6a83
Additional Information 2: 6a8366d7716f8035de44fc6246f9f16f
Additional Information 3: 442b
Additional Information 4: 442b62d8031d79e2f813c85f51507699Extra information about the problem…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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command s
When I use Command + S to save, InDesign freezes, and I’m forced to force quit the program. Saving normally works fine. I have the Swedish version and a MacBook Pro M3.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.5 hangs on startup (ARM Mac, not sure about x86 and Windows)
I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.
I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.
When…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Layers not exporting properly to PDF (v20.0 2025)
Before the 20.0 2025 update I had a simple ID file with multiple layers. I exported with PDF 1.5 presets, Create Acrobat Layers checked and Export Layers: All Layers chosen. All layers visible in the PDF and opens up in AI as expected, with layers.
Since the update, same file, same presets etc. I export and all layers still visible in Acrobat, but does not open in AI properly. Instead all laters in one layer, as paths.
1 votePlease send the following information to sharewithID@adobe.com
- Reproducible Steps:
- Assets:
- Please package the entire document (To package the document, choose File → Package…)
- PDF Present
- Video recording of the issue
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Adobe InDesign Team
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object export options crash
InDesign CC 2024, version 19.5: Trying to open Object Export Options causes program to crash. Tried resetting preferences (edit->preferences->general->reset preferences on quit) and no change.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign becomes non-responsive
Since updating to 19.4, InDesign often becomes non-responsive during normal work. UI items become grayed out and I have to click on document tabs multiple times to switch documents. I cannot edit things – nothing happens when I click in a document. I have to save documents (thank goodness that still works) and restart InDesign to get it back to normal
4 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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2025 ID - Linked Files fail and just Spin
Mac 14.7 - ID 2025 - Docs with Linked Files (simple PDFs and Jpgs) just produce spinners and never become workable. Display set to Typical. This happens AFTER a file is saved and re-opened. When it is made all is fine, until it is closed and reopened. Have reverted to 2024.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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version 19.5.0.84 quits on open, OS ventura 13.1
Indesign 2024 version 19.5.0.84, OS Ventura 13.1. It will open once, but after closing the app, and opening it the second time, it flashes the InDesign 'open screen' and then quits. The only workaround found is to uninstall and reinstall. I've been doing this for 6 mos, and it's getting old. We all pay for the software to work. I've been using Adobe products for decades and it seems it's worse now. What is the fix?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Adding a word starting with the Danish letter æ makes InDesign crash
Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
Perhaps connected to the fact that it is no longer…1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Indesign crashes when attempting to copy or delete a table with an anchored text form field.
Mac Monteray 12.7.6 - Indesign 2024
I'm using tables to hold form fields for a PDF form. When a text form field is anchored in a table, copying the table will cause text fields to disappear. Continuing to copy or delete that table will eventually cause a InDesign to crash. When reopening Indesign none of the menu commands work properly and I have to use Command Q to quit InDesign again and reopen in order to continue my work.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign Window Keeps Moving
I keep running into issues with my InDesign application window moving around. The window continually resizes itself slightly or moves to the side of the monitor (cutting off access to some of the tools) when I haven't tried to resize it. This isn't a 'once in a while' issue; it's happening consistently, multiple times a session.
I'm running Indesign 2024 on a MacBook Pro with Apple M2 Pro Chip and macOS Ventura 13.5.1.
The issue also persists on my laptop monitor and when connected to external monitors (I run one 4K colour-accurate monitor and one standard 1080p monitor).
It would…
4 votesHi Stephanie,
We're investigating this issue. Could you share a screen recording of the issue? If yes, please put it in a shared drive and share the link with us so that we can understand the issue better.
Thanks,
Adobe InDesign team
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Every possible action on notes freeze or crash InDesign 2024
I had this issue in a very simple one A4 page document that has a single text area filled with text and some not complicated header elements (including a placed image) in InDesign 2024 (v. 19.5) file.
I created 4 notes with 1-2 words each.
Anything I did with notes after that, the app freezes or crashes each time. Is that a known bug?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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新規ドキュメントの作成画面で時々フリーズする(Sometimes it freezes on the new document creation screen)
上記に書いたとおりです。頻度は時々ですが、たまに「新規」→「ドキュメント」のダイアログで、フリーズすることがあります。
As I wrote above. The frequency is sometimes, but sometimes it freezes in the "New" → "Document" dialog.1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash upon startup (During 'Loading Shortcuts')
InDesign is crashing every time I try to start it on my desktop machine. Computer is running current InDesign and current Windows OS.
The InDesign start screen appears, and the progress text proceeds to "Loading Shortcuts," and then does not progress further. After 3-4 minutes, the entire UI of the OS freezes, crashes, and will not restart. I have to restart the computer by holding down the power button.
I've tried uninstalling and reinstalling InDesign, but that did not change the behavior.
I am completely unable to use InDesign on my main workstation.
Help!
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 crashes if using MultiFindChange plugin
In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by
9 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Text selecting freeses program
Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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