Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
339 results found
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When converting files to a new version, some converted files have "copy" added to the name.
Opening a book from a previous version, with automatic doc conversion selected, causes some files to be overwritten when saved with "copy" added to the name. This nuance has caused a cascading calamity for our file management. If this function is intended, then it's execution is downright dumb. Nowhere was this pitfall mentioned when opening the files and saving them. Automatic Document conversion should be just that, automatic. Not 'automatically' mess up my naming conventions and filing system.
Shame on you Adobe.
1 voteThank you for reaching out to us.
Can you confirm the version of InDesign with which you are facing the issue?
It will be really helpful if you can share a screen recording of the workflow with us. It will give us unambiguous insight into the issue.You can send the video and test files to abkaushi@adobe.com
-Abhinav
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InDesign Is Still Unusably Slow
Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.
I have attempted to edit the…
6 votesHi,
Thanks for creating the thread.
Please can you mail me a sample document with which i can reproduce the issue at amaarora@adobe.com?Thanks
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CC2020 story doesn't show hyperlink symbols
Hello,
With CC 2019 I could switch into story mode and see the starting and ending tags for a hyperlink. This ability was beneficial because I found the text editor struggled to reveal/understand the boundaries of the hyperlink's text-it couldn't tell where the hyperlink ended. If you look in the first figure, if I type at the end of the hyperlink, even with first keying a space symbol, the hyperlink extends into any further sentences I type.
In 2019 I would use the story editor to move the cursor outside the hyperlink termination symbol and get around the problem. With…
1 voteOpen the Hyperlinks panel and see whether the Hyperlinks are actually there. It could be that the Hyperlinks were initially created (hence the Blue color Underline beneath them) but were removed later on. That’s why the Story Editor does not show them.
From the Hyperlinks panel flyout menu, choose ‘Convert URLs to Hyperlinks…’ and see if the Hyperlink Start and Termination Symbols are shown in the Story Editor.
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Adobe InDesign team -
2020 Pages Window Broken
Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.
1 voteHave you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.
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Adobe InDesign team -
Export stops at 0%
Exporting common documents often results in a "crash" at 0%. No error comes up, it just stays at 0% indefinitely.
If I try stop the export I can't, if I try close InDesign I can't. I have to force quit the program and open it numerous times following in order to get all of my fonts back and registered... even if it's in a package.
Extremely time consuming and painful.
1 voteHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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contour freaking out
Contours on Text are freaking out in CC 2019 (14.0.2)
See attached PDF (.INDD is not allowed to be attached....)
2 votesHi,
Please can you send the .indd file via mail?Also, is the issue not happening with previous Indesign versions?
Thanks,
Aman
amaarora@adobe.com -
Stroke Drawing Order not working
InDesign 2019 on MacOS 10.13.6
Steps to reproduce
Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.Expected result
Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"Actual result
Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.8 votesIn the Table Setup dialog, do the following:
In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.
In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.
In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.
Most probably this should help you get the results you are after. Try this out and let us know if it helps.
Adobe InDesign team
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"Unable to adjust document layout due to an error."
- Adobe InDesign CC 2019
- File >Adjust Layout > I select Custom page size; Auto-adjust margins to page size change; Options - adjust font size, adjust locked content.
- Expected result: page and all objects and fonts shrink from those I needed for a 8.5" x 11" (letter sized) doc. to 7.222" x 6" (6-column newspaper ad size) I need to produce a print-ready PDF for newspaper layout.
- Actual result: the error message "Unable to adjust document layout due to an error." (note: the preflight shows no errors, all links working, everything copacetic).
- See screen shots.
4 votesWe’d like to take a look at the document.
Please share the same with us.Thanks,
Adobe InDesign team -
Pasteboard not centered in layout view
I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I…
3 votesWe’ve not heard of this one before.
Could you show us a screenshot (sharewithid@adobe.com)?Thanks,
Adobe InDesign team -
Ability to Add more than One Page at a Time
I have a "large" technical textbook, in my case 20 chapters and at least 22 indd files, if I wnt to add a page or two to an existing chapter, each time I click the new page icon, it takes a while for InDesign to reassess page and section numbers. Ten clicks of "new page later", it rather timeconsuming.
How about an option, similar to adding rows/columns to a table, that allows you to specifiy how many pages you would like to add?
At the moment, adding 10 pages means watching it update section numbers 10 times.
Kind regards
Mike…1 voteYou can use the ‘Insert Pages…’ option from the Pages panel flyout menu to add many pages at once. You can also specify where you want to add those pages.
Does this work for you?
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Adobe InDesign team -
Master Page
When setting up multiple 2 page spread master pages, there is an issue with graphics overlapping onto other master pages when 'Facing Pages' is switched on.
For example - Master Page A is blank, and Master Page B has a green box along the top of the page.
When the Master Page A is placed next to a Master Page B, the green box graphic spreads onto Master Page A as well.
Please see the attached screen shots for clearer explanation.
Thanks
5 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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Anchored item with white overprints
This is a 'white' bug.
I regularly use anchoring to keep items aligned and for spacing.
Text is black. Art or tables need white in them to knockout the shade beneath.When a table is placed inline or a piece of art is anchored in a text box that has a color or a border... the white is ignored in the anchored object.
There is no reason to ignore a color just because it is inline or anchored.
This bug forces me to layer the object on a different layer, causing extra work in keeping the item aligned after edits.
1 votePlease respond to the reply sent by us.
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Adobe InDesign team -
eyedropper tool
Using the eyedropper tool to select a color from the desired text is not working properly. Only strokes are painted with the desired color, not the text. It should like Illustrator's eyedropper tool which works perfectly. I have to use Illustrator's eyedropper tool to get the desired results I want.
4 votesHi,
Please can you confirm if the “Character Settings” are turned on in the Eyedropper options?
you can double click the eyedropper tool to check the eyedropper optionsThanks
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Missing Font error after upgrading
After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.
4 votesMailed the customer for more information.
Thanks,
Adobe InDesign Team -
White shows as black
All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?
2 votesYour screenshot shows that you have selected an image (linked/embedded) and applied the White swatch to it.
Could you share the file with us (sharewithid@adobe.com) to take a look?Adobe InDesign team
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Text cursor disappears - Mojave and InDesign CC 13.1
After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.
10 votesHi,
Please share a sample document at amaarora@adobe.com with which the issue is reproducible along with a small video showing the steps.Thanks
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Split window re-scrolls after returning from other app and changing other window
I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).
- Open the document (see attached).
- Split the window (Window > Arrange > Split Window).
- Scroll the left window to show page 2, with the Table of Contents.
- Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
- With the Type tool active, click the Enter key.
- InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
- Alt-Tab out of InDesign.
- Alt-Tab back into InDesign. The Type tool should still…
2 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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panels / windows won't open, InDesign doesn't launch 80% of the time
Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.
But this is the part that really bothers me: When it finally does open properly and loads a document, many of…
2 votesCould you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.-InDesign Team
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Bad PDF Export to x1a with indd placed in InDesign
- problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
- no problem with previous InDesign versions (on 10.13 systems)
Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher…
3 votesHi,
Please can you share the sample InDesign files that can help me reproduce the issue at amaarora@adobe.com?
Please do add a small video illustrating the bugThanks,
Aman -
Copying a page: Wrong position
When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
3. Instead of landing on position 2, the copied page appears on position 3.This issue has…
2 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
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