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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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260 results found

  1. Placing illustrator files is very very very slow after update

    After updating AI and INDD, placing AI files into INDD is taking a very long time. I made an update to an AI file that was placed into an existing INDD files that contains 13 placed AI files. I only updated a few of the linked AI files. Prior to the AI and INDD update, updating these placed links took a few seconds each max. Now, just to update the two links takes about 2 minutes.

    This MAY be an AI bug, but I don't know how make that determination as I updated bothat the same time.

    4 votes

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  2. InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that.

    InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that. But if you do right mouse button, or spell check, it does know the word is misspelled, offering correction suggestions. We really need to see it "dynamically" as one types; this feature is not working.

    2 votes

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  3. InDesign CC2018 is not compatible with Nvidia GPU anymore

    With NVIDIA GeForce GTX 680MX 2 GB and MacOS High Sierra 10.13.3,
    pictures in boxes are going to be greyed, when manipulate the border/box. They are also going to be greyed when moving the content. With CC2017 it works properly. I was in contact with a chat support person already, who can proof this.

    4 votes

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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Can you please share screenshot for this issue. And , are you facing this issue for all the documents ?

  4. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  5. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    9 votes

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    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

  6. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes

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    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  7. InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."

    Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
    Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  8. hyperlink

    Interactive PDF not exporting hyperlinks correctly

    Everytime I export an interactive PDF with hyperlinks, the links have %0D automatically at the end. The hard return code is not in the link in InDesign, I've tried to remove it several times within the working document and Acrobat with no luck. Seems to be a bug.

    4 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  9. gpu performance not working

    This literally just started happening today. I have not installed ANY new anything.
    I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
    Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
    Running latest version of InDesign CC 2018 build 13.0.1
    As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…

    2 votes

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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
    If issue is specific to some documents then please share these documents for analysis.

    You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

  10. background issue PDF

    I can not export a DPF file from my InDesign file. I keep getting the message that a background issues has occurred and the PDF can not be saved. HELP!!!!!

    2 votes

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    2 comments  ·  PDF Export  ·  Admin →
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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  11. Wrong characters exported to PDF.

    My InDesign-Document uses 1 font only. After exporting a PDF, some character-combinations are replaced by a special character (see Screenshot). After closing and re-opening the document, the error doesn't appear again and the PDF file is exported normally.

    InDesign Mac CC 2018 (13.0.1)
    OS X Sierra 12.12.5
    Monotype Fontexplorer 6.0.3

    Thank you all!

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  12. doesn't recognize new files copied to my hard drive

    latest InDesign CC doesn't show new files copied to my hard drive - If I re-name files it shows the old name - no phone no chat no thing!

    I can confirm files are there with explorer but when I go FILE OPEN they aren't there - tried copying to other directories - still not there - tried re-booting, closing opening program again all that

    0 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  13. 3 votes

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    Need More Info  ·  9 comments  ·  Others  ·  Admin →
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  14. Objects on canvas move down when new page created

    Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

    Version: 13.0/CC 2018
    Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
    Expected result: for the content to stay on the canvas of the pages…

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  15. Find text and replace doesn't work with this new update!

    1. Find text and replace doesn't work with this new update!
    2. I (and many others) have requested that footnotes work in tables - is this ever going to happen?? Please..!
    4 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please add a small video (on WeTransfer/Youtube/Dropbox) and post a link here so that it can be looked into?
    We have tried to reproduce it but unable to do it.
    Also, please try once after clearing your cache and preferences. forums.adobe.com/thread/526990
    -Aman

  16. eyedropper

    Eyedropper not working in CC2018 (ME enabled). When I click a blank square then use eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead. And while testing just now, if I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears. Text blocks fail to copy too and all eyedropper options are selected. This wasn't an issue with CC17.

    2 votes

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    Hi

    There are two different issues mentioned here, and let me address them separately:
    1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
    >>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.

    2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
    >>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to…

  17. Incompatible with Windows 10, won't even open

    My Windows 10 laptop simply will not open InDesign.

    3 votes

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    4 comments  ·  Others  ·  Admin →
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  18. Locked text and image boxes

    Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

    7 votes

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    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

  19. Clip to Frame paragraph shading

    InDesign 13.0 x64 Windows

    Create a paragraph style with paragraph shading, width set to column. Set positive left and right offsets. Enable "Clip to Frame".

    Expected result: Shading does not extend beyond frame.
    Actual result: Shading offset is clipped on left frame margin, but clipping is not honored on right frame margin.

    4 votes

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    0 comments  ·  Styles  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Thanks for reporting the issue.
    However, the issue is not reproducible by me. Please can you send a small video along with the sample document at amaarora@adobe.com

    This will help us identify the cause and fix it.

    -Aman

  20. pipette does not work in cells of tables

    pipette does not work in cells of tables

    2 votes

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