Skip to content

Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

38 results found

  1. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Closed: Fixed  ·  amaarora responded

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  2. Index Entry Crash

    Working in InDesign CC 2018. Revising a single chapter of 1300+ page book. InDesign CC 2018 crashes every time I try to create a new index entry. I've installed the BugFxes for Mac, deleted preferences, restarted machine, etc. Trying to create new index entry crashes each chapter even when working in each chapter individually. InDesign CC 2017 did not have this problem. Any assistance or suggestions are appreciated.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.1.2(v15.1.2.226) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    Adobe InDesign Team

  3. InDesign crashes when mounting/updating another InDesign document with overset text

    InDesign Version: Adobe InDesign CC 13.0.1
    Operating System: macOS High Sierra version 10.13.2
    Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

    Steps to reproduce the issue:
    1. Create a new document in InDesign with at least 3 pages.
    2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
    3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
    4. Save and close the document
    5. Create a new InDesign document
    6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  4. InDesign crashes while moving pages between 2 documents

    when I use the "move pages" command the program stops responding and stops working. I'm from Brazil, and I'm using google translator.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  5. 13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  6. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Anchored object in table cell

    1. InDesign version 13.1
    2. Paste anchored object next to text inside in table cell.
    3. Anchored object acts as normal as if pasted in a normal paragraph.
    4. InDesign stalls and crashes; have to force quit to close.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  8. Indesign keeps crashing whatever i do I have cleared preferences and deleted recovery files please help

    Indesign keeps crashing whatever i do I have cleared preferences and deleted recovery files please help

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  9. InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"

    1. Version InDesign 13.1
      Testing Windows 10(1709) and macos 10.13.4, same results

    2. Steps
      1 Execute InDesign 13.1
      2 Show "Margins and Columns" Dialog (Application Default)
      3 Click "OK" button

    3. Expected result
      Crash InDesign

    4. Actual result
      Don't crash

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  10. Repeatable InDesign Crash with Open Office Data in the Clipboard

    I am running InDesign CC, the current version as of March 2018, however I have seen this same bug in older versions of the program. It is not unique to this version.

    We use Apache OpenOffice 4.1.0. If there is ANYTHING in the clipboard copied from ANY part of Open Office, it will cause a repeatable InDesign crash. The clipboard data could be text from the OpenOffice Writer program or cell data from the OpenOffice Calc program...it doesn't matter.

    With Open Office data in the clipboard, if I attempt to use any of the right-click menus, or choose an item…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Fix of the issue is now available in InDesign’s latest March ’18 update.
    Please upgrade to the latest version InDesign CC 13.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  11. InDesign crashes on launch with clean preference if Brother Printer is default printer

    On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have fixed the issue with InDesign’s Mar 2018 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  12. Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and

    Indesign 2018 is a disaster, full of bugs and crashes at any time.
    This was a good program, but now it's just a misery. Costs both time and money.
    I will work with older versions in the future and hope that any new player will find a better software.

    It would not be wrong with a phone number on the website, but you're probably ashamed.

    Peter

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  13. InDesign CC 2018 crashes when copying a text box

    I just downloaded ID CC 2018 and every time I copy and paste a text box, whether inside the same document or a different one, the entire program crashes.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  14. Object style size property crashes InDesign when used with Libraries

    I have recreated this bug on both Mac and PC InDesign 13.0

    1. Create a text box
    2. Insert a table with any number of table cells
    3. Draw a rectangle anywhere
    4. Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only
    5. Apply the Object Style to the rectangle
    6. Cut and past the rectangle into one of the cells of the table
    7. Create a new Library file
    8. Drag the text box into the Library
    9. Try drag the Library item back out onto the page... It should crash.

    This has become very problematic for us because…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. InDesign CC 2018 crashes when copying textbox with anchored object into Photoshop CC 2018 document

    InDesign crashes when I copy a textbox with an anchored object from Indesign document into Photoshop document

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Issue is fixed with InDesign’s latest 13.1 update.
    Please upgrade your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

  16. amstelvarAlpha

    Activating font "AmstelvarAlpha" crashes inDesign CC 13.0. Having the font activated on startup also Crashes inDesign.

    Disabling the font fixes the problem.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  17. Indesign crashes on duplicate spread action if document contains table with images

    Steps to reproduce
    1. Create a text frame in the document.
    2. Insert a table with 4x4 layout.
    3. Place 3 images in 2nd, 3rd and 4th column in the first row.
    4. Now perform "Duplicate spread" action in the pages panel twice.

    Expected result
    - Spread should get duplicated.

    Actual result
    - Indesign crashes when duplicate spread action is performed two times consecutively.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. InDesign Crashes when Scrolling the document

    My file continually crashes whenever I attempt to scroll down on the document.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

2 Next →
  • Don't see your idea?

Feedback and Knowledge Base