521 results found

1. newest indesign quits upon trying to save

   newest indesign quits upon trying to save, or it just freezes and I have to force quit.
   running mac big sur

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2. minion pro black

   Whenever I open a document that contains the missing typeface Minion Pro Black, Indesign crashes on mac. Over and over...
   It does not crash when opened on PC.

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3. switching between documents in just upgraded (16.0.1) takes around one minute

   both documents are similar, 20 pages, Indesign has 1GB RAM occupied.

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4. Hello, I am using online document sharing to retrieve comments directly into inDesign. Unfortunately, the name of the correctors are display

   Hello,
   I am using online document sharing to retrieve comments directly into inDesign.
   Unfortunately, the name of the correctors are displayed but their comments are invisible (text crossed out, underlined or added text).
   A small blue wheel spins next to the filters icon.
   Moreover, since this document sharing online, InDesign crashes every open.
   Thanks for your help

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5. Indd freezes, then crashes, when opening linked (placed) indd files from an indd file

   Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

   My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in a book, it opens the linked file then freezes. I later discovered that it does this on a single document if it has placed indd files and you tell it to search all documents.

   Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

   My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in… more

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6. InDesign and Publish, Document, Online using MacBookPro upgrade

   Upgraded MacBook to OS Big Sur v.11.0.1 and now the Adobe InDesign > Publish, Document, Online does NOT work. It does work for a NEW single page doc. MacBook CRASHES when InDesign SPREAD publish online feature is attempted. PLEASE HELP!!! All of my Adobe InDesign docs are SPREADS and I love the online feature.

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7. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
   2 votes

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :
   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —
   Adobe InDesign Team

8. balance columns + Span Columns = freeze

   Version: Indesign 2021; 16.0

   In a 2-column text box with "Balance columns" on, I applied "Span Columns: All" to a line of text. If I hit "OK" or turn on the preview, then Indesign freezes until I Force-Quit.

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9. Paste without formatting crash !

   InDesign 15.1.3 crashes when using Paste Without Formatting.
   I can reproduce the crash.
   Running macOS Catalina 10.15.7 in French language.

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10. ID 16.0 – Crashing in Split Layout View When Cutting and Pasting Text

    InDesign crashes when doing the following:

    1. Open or Create a document.
    2. Enable split layout view
    3. Create a text frame in each view
    4. Fill one of the text frames with type
    5. Cut some of the type into the other frame
    6. Cut some more of the type from the filled frame
    7. Copy the text in the other frame
    8. Undo the cutting of the text
    9. Re-cut the text
    10. Paste the text into the other frame
    11. CRASH

    Video of the bug: https://youtu.be/ex7BsXfeSUA

    This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of InDesign.

    InDesign crashes when doing the following:

    1. Open or Create a document.
    2. Enable split layout view
    3. Create a text frame in each view
    4. Fill one of the text frames with type
    5. Cut some of the type into the other frame
    6. Cut some more of the type from the filled frame
    7. Copy the text in the other frame
    8. Undo the cutting of the text
    9. Re-cut the text
    10. Paste the text into the other frame
    11. CRASH

    Video of the bug: https://youtu.be/ex7BsXfeSUA

    This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of… more

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11. ID 2021 Document crashes all the time after trying to rename a template page from D to letters

    The file has been corrupt. I can't work within anymore....

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

12. Indesign 16.0 crashes when copying text with anchored object

    ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
    EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to see what I can see.

    ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
    EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to… more

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

13. InDesign 2021 goes into non-responding state when trying to close the application

    Version of Adobe InDesign: 16.0
    Steps to reproduce the issues: Unable to quit normally since 16.0 install
    Expected result: Quit normally
    Actual result: App hangs

    6 votes

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

14. Absturz InDesign 2021

    Bei Eingabe in InDesign 2021 Absturz: 'Union'-W (hängt mit dem einfachen Schlusszeichen und dem Bindestrich zusammen.

    Ausrichten von Objekten: Unterkante Objekt an Oberkante nächstes Objekt. Also nicht nur mit Abstand "0"

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

15. crashes when I resize page. Also, won't open new page size, so I had to go back to the old sizing popup.
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

16. Placing a word 97-2004 file and it crashes indesign
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

17. InDesign crashes and content disappears

    InDesign sometimes crashes when saving, packaging, or exporting a file. It then corrupts file, removing content (entire text boxes are now empty). This is destroying files and setting me back hours in my workflow.

    1. Adobe InDesign 16.0
    2. Save/export/package
    3. Should have stable, usable files
    4. InDesign crashes and corrupts my source file
    2 votes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

18. The character sequence -xx'-x crashes InDesign 2021 (v 16.0) on Mac

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "! Furthermore, there must be two or more letters before the '-x
    
    The Font-Family also doesn´t play a role here. We tested it with different fonts.

    Since we have a lot of documents with this letter combination, we cannot edit them in Indesign 2021 anymore. On InDesign 2020 it worked without problems.

    Tested with InDesign 2021 (German Version) on different Imacs and Macbooks with macOS Catalina 10.15.6 and Imac with Mojave macOS 10.14.

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "!… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

19. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    55 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of stability issues with InDesign’s latest update. Please download the latest InDesign version.

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

20. after upgrading to Mac OS Catalina I have trouble using ID 2021. When I open a file or try to place an image the program freezes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team