860 results found

1. Workspace and documents will not open

   My (mac) laptop battery died before I could plug it in. I restarted the computer, opened InDesign, and it appears to start up fine, however no workspace will show up and no documents will open. I cannot work. I restarted, then I opened while holding keys to delete preferences and restarted again and nothing.

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2. Desempenho de exibição

   Quando Clico com o botão direito sobre uma imagem e peço para o Desempenho de Exibição, mude de Exibição típica para Aperfeiçoada, no menu ele muda, mas na realidade ele mantém a visualização selecionada pelo menu supperior

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3. Windows 10 > Indesign 15.0.1 hidden print window.

   When trying to print on Indesign version 15.0.1, for windows 10, the pop-up windows opens on the back, hidden.

   How to solve without force the closure of the program?
   Any shortcut known?

   This didn't happen on version 15.0.0.

   Thank you

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4. Space bar shortcut for hand tool doesn't work when Chrome is open

   Space bar shortcut for hand tool doesn't work when Chrome is open. (Mac OS X Catalina fully updated, Chrome official build fully updated, InDesign 2020)

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5. Lag due to "corrupt links"

   Case Number: ADB-10686986-C0K0
   Issue: Performance
   The file I am working on is part of a network located book which included 15 separate indesign documents and links to many images. Working on the file last week everything was fine, however this week when I type even a single character there is a tremendous lag (30 seconds to 2 minutes). This has affected every file in the book that I have opened this week so far.
   The adobe tech had me create a new file and "move" all the pages to that file. This resolved the lag however it also broke the relationship to the pdf comments and now they cannot be imported. The solution also will require me to import missing formats (table of contents) and manually make all edits but is still faster than working with the original file.
   Unsure why the links "became corrupt" especially when they appear fine.

   The advanced technician identified something she called "corrupted links" which she mentioned "happens sometimes" . I propose an export to new document feature since all I had to do was move the pages to a new document to fix it. Adobe should be able to figure out why the links are not ok in one document but work fine when move to a new one. The old file is the one with the issues.

   Case Number: ADB-10686986-C0K0
   Issue: Performance
   The file I am working on is part of a network located book which included 15 separate indesign documents and links to many images. Working on the file last week everything was fine, however this week when I type even a single character there is a tremendous lag (30 seconds to 2 minutes). This has affected every file in the book that I have opened this week so far.
   The adobe tech had me create a new file and "move" all the pages to that file. This resolved the lag however it also broke the… more

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6. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

   When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
   Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

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7. Cannot copy/paste elements from 2019 to 2020 without the element becoming an image

   InDesign 2019 14.0.3 copy/paste issue into InDesign 2020 15.0.01 (and vice-versa).

   Steps to reproduce:
   1. In a 2019 InD doc, copy a text box with text inside it.
   2. Open a new document in InD 2020.
   3. Paste the text box with text inside it into 2020 InD.
   4. The text becomes an image instead of live text. Though, no links show up in the links panel.
   5. This can be reproduced if copying from 2020 into 2019. But it does not happen if copying/pasting from a 2020 doc into a 2020 doc, 2019 doc into a 2019 doc.
   6. This happens with other elements, such as boxes with strokes and no text.

   I'm not aware of this happening before or that this is a preference issue. Seems like a bug.

   InDesign 2019 14.0.3 copy/paste issue into InDesign 2020 15.0.01 (and vice-versa).

   Steps to reproduce:
   1. In a 2019 InD doc, copy a text box with text inside it.
   2. Open a new document in InD 2020.
   3. Paste the text box with text inside it into 2020 InD.
   4. The text becomes an image instead of live text. Though, no links show up in the links panel.
   5. This can be reproduced if copying from 2020 into 2019. But it does not happen if copying/pasting from a 2020 doc into a 2020 doc, 2019 doc into a 2019 doc.
   6.… more

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8. Print upside down after rotated the image

   I rotated three images on three different pages. When I printed out the document, those three pages were printed upside down! Not just from inDesign, I exported as pdf file and printed through Acrobat, the same thing happened. They look perfectly fine on screen. Also, if I deleted those rotated images, everything was fine, no upside down pages.

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9. FERRAMENTAS

   Minhas ferramentas estão todas bloqueadas e não consigo utilizar mais o Indesign.

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10. blacked out images with no broken links

    InDesign ver 15.0.1
    I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

    After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.

    After relinking all images, they appear normal on screen again. Prior to relinking them, I did a PDF export and all images appear correct in the PDF.

    This has happened on several files recently, with no easy solution to get the images restored.

    I expect that the images that are not broken links should display correctly and only broken links should display as blurred or black boxes.

    What I'm getting is no broken links, and nearly all images displaying as black.

    InDesign ver 15.0.1
    I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

    After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.

    … more

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11. inDesign 2020 removed the zoom view box from the top menu bar

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or out by one factor, whereas the zoom view box at the top menu bar would let you instantly jump the view in our out by 3 or 4 "sizes."Count me as a most unhappy user who will stay with inDesign 2109.

    By the way... inDesign 2020's menu bar is now empty to the right of "help." So what was gained taking this highly useful feature away? And why not give users the option to have that zoom view menu feature in one of the pre-sets like "Essentials Classics"? I will grumble once more about my unhappiness at the loss of this important feature and the hubris of Adobe engineers to drop such a valuable element of this software.

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or… more

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

    To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

    Meanwhile, we are reviewing this request.

    —
    Adobe InDesign team

12. zooming at high percents very slow and beach ball

    Hello,
    when I’m zooming in Indesign like in an Poster or Flyer with some images and some other objects at 2400 % Indesign get very slow and when I move an object, the beach ball comes up.
    At 3200% and 4000% its not possible to move any objects without struggling with the beach ball.

    I’m using an 2017 MacBook Pro
    Indesign CC 2020

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13. Presets did not export to CC 2020

    None of my workspace, grep, place from Word, or postscript presets exported from the previous version.

    Also there is no more option to save a custom print to postscript setting.

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14. Locked to dell canvas screen, can't move to other screens

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor and 28" 4k monitor. Adobe Acrobat Pro DC does not have this problem so this is an InDesign problem.

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor… more

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15. Windows 10 is not supported on our enterprise CS account???

    I received a notice that an update is required, but Windows 10 is not supported on our enterprise Adobe CS account on my work computer??

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

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16. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

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17. I cant open Indesignfiles from a shared dropbox, indesign reports that someone else is working on that file, eventhough no one is
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18. Removable Device Warning

    I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly the chat I had with Support gave me no advice beyond "this is how application is designed to work on". Please, if you are going to offer people a check box to stop receiving notices, make this box ACTUALLY do that. Very frustrating.

    I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly… more

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19. Indesign 2020 keeps asking me to save files

    It says it has been altered (asterisk next to name) immediately after I open a file
    even I haven't made any changes. After I save it , the asterisk shows up again as soon as I scroll down!

    I am using InDesign 2020, Mac OS Mojave 10.14.6

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20. Undo Not Working properly in InDesign 2020

    InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team