860 results found

1. "Go-to-Folder" Shortcut Not Working When InDesign Opens Finder

   About two updates prior to the last 2021 update that was released, the shortcut Commnand+Shift+G that would normally open the "Go-to-Folder" dialog box when doing something like relinking an image stopped working.

   Unlike windows, where a file's location path can be copied and pasted at any time into an address bar, the "Go-to-Folder" menu can only be accessed via shortcut on Mac (as far as I am aware). It is very inconvenient to have to go through every folder individual folder, when I want to relink or place something, instead of being able to directly go to where the file is located.

   About two updates prior to the last 2021 update that was released, the shortcut Commnand+Shift+G that would normally open the "Go-to-Folder" dialog box when doing something like relinking an image stopped working.

   Unlike windows, where a file's location path can be copied and pasted at any time into an address bar, the "Go-to-Folder" menu can only be accessed via shortcut on Mac (as far as I am aware). It is very inconvenient to have to go through every folder individual folder, when I want to relink or place something, instead of being able to directly go to where the file… more

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2. InDesign very slow after update to 16.0 (x64), especially data merge

   Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

   This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of the job. Any action takes forever to perform. It is especially egregious with variable images, but even tiny static PDF backgrounds placed on master pages will cause the same issue. This has always been bad, but never this bad prior to 16.0.

   No third party plugins are installed, some files are accessed via the local network, but the connectivity is fast and should under no circumstances be a bottleneck - we work with multiple image processing tools and only Creative Cloud causes grief.

   CPU is a AMD Ryzen 5 3600 6-Core, 3.6 Ghz, 16 GB of RAM. And none of the system resources are being used to the fullest during rendering (snippet attached) - there is literally no valid justification for the operating system being rendered unusable.

   Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

   This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of… more

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3. shift to constrain and option-drag to copy only working intermittently now

   1. InDesign 16.1
   2. In a document, select an object. Then hold shift and scale the object. Or hold option and drag to copy the object.
   3. When holding shift, I expect constrained proportions. When holding Option, I expect a copy.
   4. Both key modifiers work perfectly in Illustrator, so it's not my keyboard nor my Mac. What I get when holding shift is the same as not holding shift - unconstrained proportions. What I get when holding option is the same as with not holding option - the object is just moved, not copied.
   5. I can't show a test because I can't show you when the shift or option key is pressed.

   I should clarify the intermittent part of my title. It seems that if I keep at it long enough, keep option-dragging, or shift-scaling, at some point InDesign wakes up and the key combination kicks in. But that's crazy. This is still a productivity killer. Please fix!

   1. InDesign 16.1
   2. In a document, select an object. Then hold shift and scale the object. Or hold option and drag to copy the object.
   3. When holding shift, I expect constrained proportions. When holding Option, I expect a copy.
   4. Both key modifiers work perfectly in Illustrator, so it's not my keyboard nor my Mac. What I get when holding shift is the same as not holding shift - unconstrained proportions. What I get when holding option is the same as with not holding option - the object is just moved, not copied.
   5. I can't show a test because I can't show… more
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4. Duplicating Page with Alt + Drag Not Working Anymore

   I cant duplicate pages anymore using alt + dragging.

   Alt dragging the page to the side still works (so that the newly duplicated page appears at the end).
   But when I try to duplicate it to a specific location it just moves the page and does not duplicate it.

   This is really annoying....

   2 votes

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5. Activating Font

   My Indesign will randomly start trying to activate source sans pro fonts and will not ever finish activating. I can't cancel it, I can't go online to adobe fonts and decative and then active because it says there is a conflict. Because it's syncing it won't export any of my files until it's done ... and it's never done. The only way I get it to work is to force quit Indesign and it will work until it randomly starts trying to activate it again and the cycle repeats.

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6. Opening new document and no access to most menu items

   v. 16.1

   1. open existing document
   2. most menu options greyed out, not available even by shortcuts
   3. i should be able to open a document and print or copy something or paste into... no functions are available!
   4. at some point, the functions come back, but i'm not sure when or how.

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7. The number on the Image Place Thumbnail is not correct

   It should reflect the number of images 'in' the cursor. But its 1 too high.

   When 2 images are loaded, it shows 3.

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8. Verifying "Adobe InDesign 2021"

   Since updating to 2021 versions of Creative Cloud applications, there's a persistent 'Verifying "Adobe _____ 2021" message that pops up frequently.

   Once you see these, you can't get rid of them. A restart is required.

   The version is the latest version (16.0.2)

   Steps to reproduce: Update and then open InDesign

   Expected result: InDesign opens normally, verifies and the verification message disappears

   Actual result: The verification message never goes away. The cross icon doesn't work.

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9. Save Windows on Mac OS

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that you made the change and goes back to not being to see the pathways the next time you go to save, package or export.

   Again, this is a universal Adobe issue, but this issue does not happen on other non-adobe software.

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that… more

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10. Indesign/LTS version (15.1.3) don't update font menu accordingly system registry (HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Fonts)

    Editoriale Domus Spa
    My enviroment: InDesign LTS version 15.1.3 (mandatory) - InCopy LTS version 15.1.3 (mandatory) - Extensis UTC 7.0.10 (mandatory) - clients OS Windows 10/MacOS Mojave- Font family OTF/TTF.

    Fonts get activated, then again so that theindesign/incopy document refreshes and detects the fonts but unfortunately this could result in significantly longer loading times for large files and other unexpected performance issues.
    The fonts are active for the whole system (reg query "hklm\software\microsoft\windows nt\currentversion\fonts)
    and app., Bloc Notes for example.

    I have opened tickets with Extensis. Here is the answer after testing in their environment

    (Extensis)

    Apr 28, 2021, 1:59 PDT

    Hi Filippo,

    As we currently see it, this is an InDesign issue as our plugin has already activated the requested fonts prior to the document opening fully as indicated by the fonts being present in the Local System registry and being available within other applications like Notepad.

    This issue has happened before in previous versions of other Adobe applications and we previously implemented a workaround whereby the documents were opened twice, once in the background so the fonts get activated, then again so that the document refreshes and detects the fonts but unfortunately this could result in significantly longer loading times for large files and other unexpected performance issues.

    Ultimately, Adobe needs to address this issue as it should be checking the system registry and updating it's font menu accordingly.

    Editoriale Domus Spa
    My enviroment: InDesign LTS version 15.1.3 (mandatory) - InCopy LTS version 15.1.3 (mandatory) - Extensis UTC 7.0.10 (mandatory) - clients OS Windows 10/MacOS Mojave- Font family OTF/TTF.

    Fonts get activated, then again so that theindesign/incopy document refreshes and detects the fonts but unfortunately this could result in significantly longer loading times for large files and other unexpected performance issues.
    The fonts are active for the whole system (reg query "hklm\software\microsoft\windows nt\currentversion\fonts)
    and app., Bloc Notes for example.

    I have opened tickets with Extensis. Here is the answer after testing in their environment

    (Extensis)

    Apr 28, 2021, 1:59… more

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11. Indesign freezes and/or crashes when opening hyperlinks panel

    Indesign freezes and/or crashes when opening hyperlinks panel. It does usually eventually unfreeze but this can take up to 20+ minutes. I'm running Indesign 2021 Creative Cloud on a Mac, release 16.1.

    1. Open a document with existing links
    2. Click on the hyperlinks panel
    3. Freezes
    4. Either I force quit or it unfreezes, depending on how long it's been frozen.
    1 vote

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12. Place dialog slow to refresh file list

    If you save an image or two from Photoshop, then go back to InDesign and choose Place... the file list in the Place dialog box takes a few seconds to update before you can see them. This is despite the fact that those image files are fully saved and showing in the Finder.

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13. Serious InDesign Server slow down with Catalina

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

    We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

    The problems manifests themselves in several ways:

    1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
    2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
    3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

    For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

    Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

    After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

    The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

    Notes:
    • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

    • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

    • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues… more

    3 votes

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14. Presentation mode does not show latest text

    This has been happening intermittently across the last several versions of indesign:
    When entering presentation mode, I am shown an outdated version of my page. It is as if there is some kind of rendered page view cache that is not being cleared.

    3 votes

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15. Find/Change

    Sometimes it seems that the FIND-dialog box is not opening. I had to restart my Mac mini m1. Then the function came back. Just restarting inDesign did not help.

    1 vote

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16. Very Slow Performance

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

    I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

    I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

    Manuel

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

    16 votes

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17. CC 2020 + Catalina makes computer really slow

    On a brand new iMac (Catalina), opening CC 2020 apps makes everything lag. When Adobe apps are not open, computer performance is fine. According to the Adobe Support Community, this issue seems pretty widespread and Adobe's suggested fixes do not help.

    34 votes

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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on our investigations after communicating with users, we’ve come to the conclusion that this issue is not related to OS 10.15.x

    Closing this thread.

    —
    Adobe InDesign team

18. 15.1.1

    15.1.1 is running EXTREMELY slowly.

    6 votes

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19. hide cursor in presentation mode

    When in presentation mode (shift+w) I would like to be able to hide the cursor. Even if I move it to the edge of the screen, it's still visible and distracting from the presentation itself.

    Adobe InDesign 2020 (15.0.2)

    2 votes

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20. move tool

    1.On Indesign 2020 and 2021 : Working with a HP Zbook x2.
    2. trying to select/move an object with stylus
    3. expecting the objects selected to move along
    4. It doesn't react or with extreme delay.

    1 vote

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