913 results found

1. Black horizontal lines appear on screen when scrolling

   When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width to handle complicated layouts. IOS Big Sur 11.4 on 27" iMac.

   When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width… more

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2. Files change to 'Read Only' when I click on 'Save'

   When I have updated to 16.2.1 x64 of InDesign I am experiencing an issue where files are becoming 'read only' once I have clicked save manually. I then have to re-save the document as a new filename and then go back and delete the original. It is happening when I am using Dropbox. I have experienced this using Dropbox at home and in work and has only started to happen once I have clicked 'save' manually with the latest version of InDesign

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3. InDesign Slow in MacOS Catalina when using a calibrated screen profile.

   I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

   If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

   This fault is independent of document size (it happens with a new document, with one blank page). It is also consistently and instantly repeatable. To be clear on this: if I open System Preferences > Displays > Color and switch between a calibrated profile and the default "Apple RGB" InDesign switches between slow and fast respectively.

   I have changed InDesign preferences with no effect. I have also deleted caches, preferences and application support files in ~/Library, also with no effect. I have uninstalled InDesign and the whole Creative Suite completely, removing all trace from my system, and reinstalled them, also with no effect.

   This issue affects Adobe InDesign and Illustrator. It does not appear to affect Photoshop. It does not appear to affect products from other developers either (eg: Capture One Pro), therefore I believe the cause to be something with those two Adobe products.

   I would be grateful for a fix, or even to have your assurance that this is a known issue, and a solution is in the pipeline.

   I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

   If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

   This fault is independent of document size (it happens with a new document, with one blank page). It is… more

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4. INDESIGN CRASHING WHEN TRYING TO THREAD OR BREAK TEXT THREAD BOX

   SINCE LAST THURSDAY WHEN I AM WORKING WITH A FILE AND I AM TRYING TO BREAK BEFORE OR AFTER A THREADED TEXT BOX IT CRASHES WHEN USING SCRIPT. HOWEVER ALSO WHEN I TRY TO THREAD A TEXT BOX SO THE TEXT CAN KEEP FLOWING IT CRASHES AS WELL. THIS IS MAJOR MAKING INDESIGN PRACTICALLY UNUSABLE.

   BEEN REPORTING CRASH REPORTS BUT COMING BACK ON MONDAY AND SEEING NO UPDATES TO FIX THIS ISSUE

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5. 15.1.1

   15.1.1 is running EXTREMELY slowly.

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6. Disappointed with Adobe

   For me the last 2-3 InDesign updates have been just misery; I cannot work without the spinning wheel showing for every little change I do, so I have had to work on an older version. I was hoping the last update (15.1) would fix this, but no; I had to install an older version again. When will you fix this lagging problem which has been present in every update the last 1-2 years?

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7. Adobe InDesign 2020 Super Slow

   InDesign 2020 is super slow. I cannot have two files open at the same time anymore (a problem for me). The response time between mouse clicks is up to 10-30 sec! I have moved my files to an external drive (off of the network to eliminate VPN as the problem), still no improvement. It has crashed, and when prompted I have sent a report. My program is current 15.0.2.

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8. Bugs with GPU, Bugs without GPU (zoom, moving objects, create text)

   (Working on Adobe InDesign 14.0.2.)

   Hi there,

   so for a couple of weeks, my Indesign behaves quite badly.
   For demonstration purposes, I created a new blank file but these bugs also occur in existing work projects.

   Case 1: GPU switched on (Image: GPU on):
   Zooming does not show any effect, only when I click in and change something. The rulers change, but my board/document is not zooming in (Video: Zooming with GPU). As soon as I found my page, the objects don't really move that well, more in a lagging, stocking way. (Video: Moving Objects with GPU).

   This leads to massive pain when you try to work fluently.

   Case 2: So I switched GPU off (Image GPU off):
   This helped with the zoom, it worked again. But then creating objects, for example, text, totally lagged in showing the content. Creating a new text field and typing anything in it leaves it completely blank until I choose a different tool or click outside the box. Also moving those objects does not happen in real time and does not show any preview. (Video: Type and Move without GPU)

   This, too, makes it really hard to build any kind of fluent workflow right now.

   I uninstalled and installed InDesign and Creative Cloud repeatedly. Other applications don't seem to be affected (Photoshop, Illustrator, XD).

   So. Any suggestions?

   When I now need to do things in InDesign, I have to give it away to a colleague or use his Computer. Could it also be something with the internal graphics? But why do all other apps work so well then and it's only InDesign behaving badly.

   Thank you very much!

   (Working on Adobe InDesign 14.0.2.)

   Hi there,

   so for a couple of weeks, my Indesign behaves quite badly.
   For demonstration purposes, I created a new blank file but these bugs also occur in existing work projects.

   Case 1: GPU switched on (Image: GPU on):
   Zooming does not show any effect, only when I click in and change something. The rulers change, but my board/document is not zooming in (Video: Zooming with GPU). As soon as I found my page, the objects don't really move that well, more in a lagging, stocking way. (Video: Moving Objects with GPU).

   This leads to… more

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9. InDesign Is Still Unusably Slow

   Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
   I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

   I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

   I have attempted to edit the file with no other programs open and I get the same (lack of) results. But it's worth noting of course that "don't have anything else open" is hardly a realistic workflow for any modern user.

   Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
   I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

   I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

   I have attempted to edit the… more

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   Need More Info  ·  amaarora responded

   Hi,
   Thanks for creating the thread.
   Please can you mail me a sample document with which i can reproduce the issue at amaarora@adobe.com?

   Thanks

10. InD responding slowly

    This isn't a "bug" per se, but InD has slowed to a crawl when using. Doesn't matter if I am trying to select text, change tools, or click on a menu item. It's been going very slow for a while now, doesn't matter the file. I have tried to trash preferences and reinstall InD, and nothing has changed it. Oh, and I just have major lag, not a spinning ball.

    I am Win10, InD CC 14.0.2. The only plug-in I am running is Suitcase Fusion, and that is up to date as well.

    Help please, as InDesign is unusable at this speed. Maybe I will try to go back to an older version and see if that helps.

    This isn't a "bug" per se, but InD has slowed to a crawl when using. Doesn't matter if I am trying to select text, change tools, or click on a menu item. It's been going very slow for a while now, doesn't matter the file. I have tried to trash preferences and reinstall InD, and nothing has changed it. Oh, and I just have major lag, not a spinning ball.

    I am Win10, InD CC 14.0.2. The only plug-in I am running is Suitcase Fusion, and that is up to date as well.

    Help please, as InDesign is unusable at… more

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11. spinning beach ball when clicking into text box

    When clicking on a text box to edit text or move box, spinning beach ball delays response by 5 seconds to over a minute. Happens with text tool or select tools. Only way to solve this issue is to work offline. My internet is fine. I use many other apps besides indd and do not have delay issues. Never had a problem prior to the integration of Typekit in most recent versions. MacOS 10.14.3.
    Attached are some screen grabs showing recent freezes. Spinning beach ball is not visible, but that's what I am seeing. Thank you for your attention.

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12. Overall performance poor

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and pull down menu. It pastes wherever it feels like, even after restarting sometimes, (which creates the delay again opening).

    Linking: often it will not automatically check folders for links, despite this feature being checked and relink to last location selected in preferences. Manual linking must be done. In books, this costs dearly in time lost.

    These may seem like small inconveniences, but when you are hammering through dozens of files a day this is incredibly time consuming and a huge waste of my time. Which is my billable time.

    It isn't the system or hardware; with the latest and greatest Mac, with a solid state drive and plenty of room to manoeuvre, it plows through massive AE files and can handle Maya files. There is something wrong that ID is requiring so much CPU to handle what it used to do in a snap. If that's what the issue is. I haven't a clue why it's performing so badly wit this last iteration.

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and… more

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13. Slow lag time typing and generating raster image

    I have not had this problem before but there is about a 2 second lag on everything from typing to panning around. I have aerial images via PDFs linked into the file (5 of them) and I'm placing leaders and text on top. The document is only 5 pages and it's very frustrating-please help!

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14. Links Panel Overlapping Panel Options

    Links Panel Options Overlap with List of Links

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15. [InCopy] is very slow with some projects, even on a very fast Computer

    We often see a pretty significant drop in performance in InCopy for no apparent reason. This seems to occur on random Projects. As far as i could test there was no correlation with the number of InCopy Files or the complexity of the layout.

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16. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes

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    Need More Info  ·  Abhinav Kaushik responded

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

17. shortcut presets resets to default

    Several people in our team have the problem.
    That every time we restart InDesign CC23 (18.5) the shortcut set is reset to default. the saved shortcut set is still availlable but we have to select it again.

    We work on MacOS 13.6 with Apple M1 Chips.

    Thanks and regards
    Dominique

    5 votes

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18. tool bars

    Tool bars do not appear when opening InDesign 18.0 CC 2023. I have to go to Window, turn on Show Application Frame, then flip that off to have my tool bars visible. This is the case in Photoshop and Illustrator 2023

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19. No multicore, no gpu support this is RIDICULOUS

    Okay hear me out, I know for a fact this has been brought up I know.

    However in 2022 a multinational company doesn't support multicore and gpu performance for windows this is just insane, it's the biggest F U to the community.
    How I'm supposed to work on anything if my performance is garbage with VERY FEW OBJECTS, now you might say ah yes just press typical performance or fast perfomance if your pc is struggling. I have a proper pc (i9 9900k, 32gb ram, rtx 2080) really if this gear STRUGGLES with TEXT editing I'm speachless, for the sake of keeping your customers loyal add a GPU SUPPORT FOR INDESIGN ON WINDOWS HOW YOU DONT HAVE IT????? why my performance is so bad only because you don't have gpu support in 2022?

    Okay hear me out, I know for a fact this has been brought up I know.

    However in 2022 a multinational company doesn't support multicore and gpu performance for windows this is just insane, it's the biggest F U to the community.
    How I'm supposed to work on anything if my performance is garbage with VERY FEW OBJECTS, now you might say ah yes just press typical performance or fast perfomance if your pc is struggling. I have a proper pc (i9 9900k, 32gb ram, rtx 2080) really if this gear STRUGGLES with TEXT editing I'm speachless, for the sake… more

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20. High CPU usage

    High CPU usage on Win 10 (Asus NB) since version 17. Still remains (after many updates, 17.3 included). Not usable software.

    So I'm using version 16, and there is no problem with CPU.

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