859 results found

1. Issue: InDesign hangs for 30s or so before new document or window appears.

   Issue: InDesign hangs for 30s or so before new document or window appears.

   1. Using InDesign 16.0.1 on PC (Win10)
   2. Steps: Create new document or create new window for existing document.
   3. Expected: Prompt appearance of new blank document or additional window.
   4. Actual: InDesign hangs for 30s or so before new document or window appears.
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. InDesign task remains active when application is completely closed on Windows

   Steps to reproduce:

   • Currently running Windows 10 Version 10.0.19042 Build 19042
   • Indesign v16.0

   1. Open InDesign
   2. Open any file and make edits.
   3. Close application
   4. Click on InDesign from program list on Windows to reopen

   Problem: InDesign task remains active in task manager when application is fully closed, giving impression that application may either be slow or inaccessible next time the user select applications from their list of programs.

   Expected result: Once the user closes the program, the task appears terminated from task manager, and application can be started the next time user clicks on its icon from the list of applications.

   Additional info: This issue occurs at random occurrences, and it was not possible to attach a screenshot.

   Steps to reproduce:

   • Currently running Windows 10 Version 10.0.19042 Build 19042
   • Indesign v16.0

   1. Open InDesign
   2. Open any file and make edits.
   3. Close application
   4. Click on InDesign from program list on Windows to reopen

   Problem: InDesign task remains active in task manager when application is fully closed, giving impression that application may either be slow or inaccessible next time the user select applications from their list of programs.

   Expected result: Once the user closes the program, the task appears terminated from task manager, and application can be started the next time user clicks on its icon from the list of applications.

   … more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Publish Online roll over bug

   I'm using InDesign 2021 version 16.0.

   I seem to be running into an issue with the roll over effect in Publish Online. The issue seems sporadic, but once the bug happens, it doesn't fix itself.

   I've setup a timeline so that when you roll over the date, info will be visible. This works initially, but then when I try to go back to some dates that I've previously rolled over, the info does not show up. Expected result is to have the info shown when you roll over the date. Actual result shows that the button to trigger the roll over changes to it's roll over state but the info is not visible.

   See attached PNGs. Note that the date is supposed to be blue when mouse hovers over.

   I'm using InDesign 2021 version 16.0.

   I seem to be running into an issue with the roll over effect in Publish Online. The issue seems sporadic, but once the bug happens, it doesn't fix itself.

   I've setup a timeline so that when you roll over the date, info will be visible. This works initially, but then when I try to go back to some dates that I've previously rolled over, the info does not show up. Expected result is to have the info shown when you roll over the date. Actual result shows that the button to trigger the roll… more

   •  

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Each time I'm importing a picture or try to relink a picture it crashes

   I have the last version (16.0) and each time I'm trying to upload a picture on my document or relink a picture, my program is crashing.

   Look at here : https://www.loom.com/share/1244543c5d3742babcdc2948ec9bae65

   How can I fix this please.

   Thanks

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Preflight panel Overset text not showing page number

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but all of the text of the note had disappeared.

   julietw99713499_2-1606321000183.png

   As you can see, I had previously lengthened the page to make room for the footnote text at the bottom of the page. But then the program decided, nope, not enough room for that after all, and made the entire footnote disappear.

   When I lengthened the page by 0p1, Poof! the footnote text magically reappeared. If I shortened it by that 0p1 again, the footnote text stayed in place.

   1. Why does it suddenly decide the page is too short, when it was not too short before or after that time?

   2. Why has the Preflight panel gotten less smart than it used to be and can no longer identify the location of the error?

   I upgraded to version 16.0 and got the same results.

   Windows PC, 64-bit, shown here is 15.1.2, but as noted, after I upgraded to version 16.0, the Preflight panel didn't get any smarter.

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Permission issue when opening first time from OSX server

   Permission issue when opening first time from OSX server.
   When opening Indesign file from OSX server, it gives error message: "Cannot open the document ”Xxxx: Xxxxx: Xxxxxx: Xxxxx: Xxxxxxx.indd”. You may not have permission or the document may be open already." When trying again, the file open normally. File is not open already, permissions are ok. Other versions of InDesign opens file ok. Indesign CC2020 / macOS Big Sur 11.0.1.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Creative Cloud hijacks my entire computer - slow to the point of unworkable

   I see this issue so HUGE in forums everywhere and find it frustrating with the support team coming up with lame answers every time, mostly blaming the user and with micro solutions that are temporary. These issues are known issues and keep coming back. Support close the tickets too readily and we can't re-open those cases to demonstrate how this is unresolved.

   I've tried every remedy including:

   • Uninstall Creative Cloud and all apps and reinstall
   • Many times 'Repaired' - pretty much every restart it needs 'repairing'
   • Used the cleaner tool
   • Cleaned specific cache as instructed
   • Made a second user to ensure it wasn't any preferences or cache issues
   • Watch the activity monitor and close everything else to work
   • Had support help and even up to engineers with no luck
   • Rolling back to 2018 version

   Creative Cloud and using InDesign seems to take up to 2-3G of my RAM to operate which seems ridiculous and taxes the computer too much. That's nearly 50% of the computer's RAM which doesn't seem right. At times I see that I only have 39MB left in RAM and that causes the whole thing to go slow.

   I don't really keep anything on the computer and run external drives so that the main computer is not taxed. Still is slow because Creative Cloud is hijacking my 'virtual memory' apparently. I clean regularly and now have to optimise as I work to make it speed up using CleanMyMac.

   Now there is a new update to InDesign v16.0 and it is not compatible with High Sierra but says I need 10.14 or later. I'm very concerned about updating to Mojave as it seems that it will only increase the amount of RAM being used and make the computer unworkable. I can't upgrade the RAM at the moment, and I do need InDesign to earn my living. I've timed some days that I lose collectively hours of lost time with this slowness and crashing - it is beyond frustrating and been putting up with it for over a year since the 2019/2020 upgrades.

   It really isn't OK that this isn't addressed by Adobe. There are bugs in the code and the cloud based system is too taxing on the RAM. Surely the old way of installing some software on the machine was more manageable.

   Is there any way to reduce the tax on the RAM please?

   Current computer: Mac OS10.13.6, Retina 4K, processor 3GHz Intel Core i5, Memory 8GB 2400 MHz DDR4, Mac HD, Graphics: Radeon Pro 555 2048 MB

   Model Name: iMac
   Model Identifier: iMac18,2
   Processor Name: Intel Core i5
   Processor Speed: 3 GHz
   Number of Processors: 1
   Total Number of Cores: 4
   L2 Cache (per Core): 256 KB
   L3 Cache: 6 MB
   Memory: 8 GB
   Boot ROM Version: 166.0.0.0.0
   SMC Version (system): 2.40f0

   I see this issue so HUGE in forums everywhere and find it frustrating with the support team coming up with lame answers every time, mostly blaming the user and with micro solutions that are temporary. These issues are known issues and keep coming back. Support close the tickets too readily and we can't re-open those cases to demonstrate how this is unresolved.

   I've tried every remedy including:

   • Uninstall Creative Cloud and all apps and reinstall
   • Many times 'Repaired' - pretty much every restart it needs 'repairing'
   • Used the cleaner tool
   • Cleaned specific cache as instructed
   • Made a second user to… more

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. bad hyphenations in english

   InDesign CC2021 (16.0) is making very bad hyphenations in English: Great Britain. Some examples in the Screenshot. Thanks for solving.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Option-Click/Drag to duplicate spread does not work anymore with MacOS 11.0.1 update

   1. InDesign 15.1.3
   2. To Duplicate Spreads in Pages Panel — Option-Click/Drag to duplicate spread does not work anymore with MacOS 11.0.1 update. It used to with previous MacOS.
   3. Expected Result: the grab hand would have a plus sign, then duplicate spread.
   4. Actual Result: The grab hand operates as "Move" not "Duplicate".

   Right/Click Duplicate does, however (but who has that much time? : )

   Thank you

   InDesign 15.1.3

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Bug with InDesign 16 Word and Textedit

    I noticed a huge performance bug.

    When I am working on a book with many pages and switch to an app like Word or Textedit and then back to InDesign, I get a beach ball for 30–60s. Only in InDesign. When I quit Word or Textedit, the beach ball disappears and InDesign runs normal again.
    Restart eg. doesn't help!

    System: Big Sur
    InDesign 16.0
    MacBook Pro 16"

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. control panel will not stay on the screen.

    control panel will not stay on the screen.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Windows 10

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo Legion Y540.

    Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
    Installed RAM 8.00 GB
    System type 64-bit operating system, x64-based processor

    Edition Windows 10 Pro
    Version 20H2
    Installed on ‎10/‎30/‎2020
    OS build 19042.610
    Experience Windows Feature Experience Pack 120.2212.31.0

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo Legion Y540.

    … more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Placing photo in frame

    When I'm trying to place for example photo in frame (cmnd+D of File -> Place...) nothing won't happen. Just rolling the beach ball...

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Adobe InDesign 15.1.2.: when I try to open a ID file, an "Open a document" alert appears.

    Fix or delete that bug.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. dragging from cc libraries causes screen to move over

    HI, this bug has been around since forever. Please fix it.

    When dragging items in from cc libraries the page will move over a little bit. If you drag multiple times eventually you have to re-centre the screen. Its very very annoying.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Track changes slow

    The track changes feature is very slow. If I click on »accept and search for next« (sorry, I’m running a German locale of InDesign) in a long document (100+ pp.), I’ll have to wait for the next tracked change.

    Please speed this up!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Handtool Spacebar not working (CC2020)

    When ending Sleep Mode on my MacBook Pro, the Handtool via the spacebar in InDesign does not work nor in any other Adobe Application. No other Application open besides Mail. Restart Applications doesn´t help. Just a whole Restart of the Computer.

    Happens with macOS Mojave (10.14.6)

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Hyperlink shows up grey in hyperlinks panel despite the URL NOT working

    When using the hyperlinks panel, links will show up grey when the URL is non existent, they don't show up as red.
    The screen shot shows group 42 which is grey, when it should be a red error.
    the other shot is my indesign version--using CC

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. escape key works intermittently

    On macOS, escape key works intermittently to close any dialog box, such as placed image, export, or save as. For decades, I have been flying along using the escape key to dismiss dialog boxes—until these latest versions. SO frustrating. Please fix!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Indesign 15.1.2

    Depuis hier, mes raccourcis clavier "dupliquer/déplacer" (fleche+option+cliquer glisser) ne fonctionne plus.
    De même, déplacer un objet ou le faire tourner avec la touche majuscule pour qu'ils se déplace selon un axe horizontal/vertical ou qu'il tourne selon 45° ne fonctionne plus :-(
    Je ne trouve pas pourquoi...
    J'ai la dernière version OS et Adobe..
    Merci pour votre aide
    Estelle

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close