859 results found

1. Slow opening documents with links to a network drive letter that is not present

   InDesign 2022 – version 17.1 x64 running on Windows 10.

   1. Steps to reproduce the issues
      Prepare a document in this way:
      1a Create a new document.
      1b Place an image from a network letter, that you can disconnect (VPN).
      1c Save the document locally (the linked file should just be on the network).
      1d Close the document, and close the VPN connection.
      1e Open the document.

   2. I would expect the document to open within 5 seconds or so.

   3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

   (With the VPN connection up from the start, the document opens instantly).

   InDesign 2022 – version 17.1 x64 running on Windows 10.

   1. Steps to reproduce the issues
      Prepare a document in this way:
      1a Create a new document.
      1b Place an image from a network letter, that you can disconnect (VPN).
      1c Save the document locally (the linked file should just be on the network).
      1d Close the document, and close the VPN connection.
      1e Open the document.

   2. I would expect the document to open within 5 seconds or so.

   3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

   (With the VPN… more

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2. Export and Package dialog window not working when menu items are colored

   Export and Package dialog window not working when menu items are colored.
   If you customize the Export or Package menu item by making it a color under Edit-> Menus... , the dialogs that open contain drop-down menus that are not editable. You can't pick the PDF preset or the format for the packaged document. This can be replicated across different MacOS operation systems and hardware configurations. If you remove the color from the menu items the functionality returns.

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3. InDesign 2022 (17.1) quick keys not working

   I recently updated to 2022 and now the cmd, option, shift keys no longer work for moving/dragging/resizing with constraints, etc. This is pretty major functionality.

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4. Font list scrolling performance is laggy even on loaded M1 Max laptop

   When slowly scrolling through my font list with a text box active on the page, the scrolling is laggy. It halts regularly.
   When scrolling fast, there is no problem.

   I guess the slowness has to do with the preview function when text is active.

   Preferred solutions would be
   1) better performance
   2) only preview when you click the font or
   3) provide a setting to turn previewing on the page off.
   
   I don't have an extreme number of fonts, and I use FontExplorerX to manage my fonts.
   I would expect this to be a fluent experience on a 32Gb RAM M1 Max 16 core laptop. Thanks for a fix.

   When slowly scrolling through my font list with a text box active on the page, the scrolling is laggy. It halts regularly.
   When scrolling fast, there is no problem.

   I guess the slowness has to do with the preview function when text is active.

   Preferred solutions would be
   1) better performance
   2) only preview when you click the font or
   3) provide a setting to turn previewing on the page off.
   
   I don't have an extreme number of fonts, and I use FontExplorerX to manage my fonts.
   I would expect this to be a fluent experience on a 32Gb RAM… more

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5. InDesign 2022 does not open as the default program if you have more than one version of InDesign installed. I'm on Windows 10.

   InDesign 2022 does not open as the default program if you have more than one version of InDesign installed. I'm on Windows 10.

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6. Data marge help page QR code section needs visual help

   I'm not doing QR codes daily, only on some jobs and some trainings. SO I often refer to the right help page.

   Where the image field section is precise, and adds visuals of the table itself :

   "Add image fields in the data source file
   (…)
   At the beginning of the data field name, type an “at” symbol (@) to insert text or paths that refer to image files.
   The @ symbol is required only in the first line; subsequent lines should include the image paths. Paths, which are case-sensitive, must follow the naming conventions of the operating system in which they’re stored."

   The QR Code section gives only little information AND only mentions ONCE the required # sign (which I never remember)

   "Though the data entries can be a mix of email, sms, hyperlink, or plain text type. Enter them in the .csv and txt field in the above mentioned format with a # sign on their column name. To generate QR codes, follow these instructions"

   Go spot that when in a hurry.

   PLUS the data merge panel preview only shows text and images icons, It would really benefit from adding one QR Code line example AND mention those @ and # signs in this section or prerequisite sections.

   I'm not doing QR codes daily, only on some jobs and some trainings. SO I often refer to the right help page.

   Where the image field section is precise, and adds visuals of the table itself :

   "Add image fields in the data source file
   (…)
   At the beginning of the data field name, type an “at” symbol (@) to insert text or paths that refer to image files.
   The @ symbol is required only in the first line; subsequent lines should include the image paths. Paths, which are case-sensitive, must follow the naming conventions of the operating system in… more

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7. InDesign 17.01: UI scaling range issue on high-DPI monitors

   PROBLEM:
   Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

   MY SETUP:
   2x EIZO CS2730 27" monitor @ 2560x1440px
   Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

   Please have a look at the two screenshots showing the InDesign environment at 125% Windows OS display size and at 100% "standard size".

   SOLUTION:
   I ask Adobe to extend the UI scaling range to more "stops" and make lower values accessible for high-DPI monitor setups with Windows OS scaling factors above 100%. Thank you!!

   PROBLEM:
   Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

   MY SETUP:
   2x EIZO CS2730 27" monitor @ 2560x1440px
   Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

   Please have a look at the two screenshots showing the InDesign environment at… more

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8. Text boxes only showing the line I'm editing and not the entire paragraph

   Not an idea. a bug.

   Come on guys this is basic stuff - can barely layout info like this.

   Text boxes only showing the line I'm editing and not the entire paragraph
   This is constantly happening. I'm on the latest everything. M1 MacBook Pro.

   I have to zoom in and zoom out to fix. This is unworkable. Just get the basics right guys... Adobe is impossible for reasons like this. If you can't get the basics right - don't bother developing new features. No wonder Apple think you develop below par software. This is your job to develop software that works. Not have arsed software that can barely do the basics. Don't release a 1000 new features when you can't even get the basics right. Two more months and I leave Adobe for good.

   Plus your feedback form is just ****! look at apples feedback form. Simple! No wonder you make it difficult to feedback - because you probably get constant complaints. Idiotic software!

   Not an idea. a bug.

   Come on guys this is basic stuff - can barely layout info like this.

   Text boxes only showing the line I'm editing and not the entire paragraph
   This is constantly happening. I'm on the latest everything. M1 MacBook Pro.

   I have to zoom in and zoom out to fix. This is unworkable. Just get the basics right guys... Adobe is impossible for reasons like this. If you can't get the basics right - don't bother developing new features. No wonder Apple think you develop below par software. This is your job to develop software that… more

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9. Fonts (TTF) work in InDesign 16.4 but not 17.0

   InDesign 17.0 on Windows 10 x64

   Opened document from InDesign 2021 in InDesign 2022; it was converted as part of that process. All fonts in document highlighted in pink as unavailable. Fonts are all part of Whitney family in TTF format, installed on my local computer. I verified they were still there in the fonts folder.

   Used Find/Replace font and there weren't any alerts to say the fonts weren't available, but I tried updating them anyway (including changing to Minion - which worked - and then back again to Whitney, which brought back the highlights).

   Could not export to PDF as InDesign said fonts missing.

   Closed document and opened it from within InDesign 2021 (16.4), and used convert facility convert back to 2021 format. Fonts all appeared correctly.

   I expected InDesign 2022 to be able to open TTF fonts exactly as InDesign 2021 had done. At the moment I do not have a workaround, thus making 17.0 unusable.

   InDesign 17.0 on Windows 10 x64

   Opened document from InDesign 2021 in InDesign 2022; it was converted as part of that process. All fonts in document highlighted in pink as unavailable. Fonts are all part of Whitney family in TTF format, installed on my local computer. I verified they were still there in the fonts folder.

   Used Find/Replace font and there weren't any alerts to say the fonts weren't available, but I tried updating them anyway (including changing to Minion - which worked - and then back again to Whitney, which brought back the highlights).

   Could not export to PDF… more

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10. Two finger trackpad zoom in OSX is broken

    I use Option + Two Finger Up Or Down on the track pad to zoom in InDesign.

    While it seems to zoom in fine, it almost never zooms out properly. Often when I try and zoom out it zooms in further.

    This behaviour works just fine in other Adobe apps such as Illustrator.

    I'm running Mac OSX Catalina 10.15.7 on a 2019 16" Macbook Pro.

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11. Stalling

    Within the last couple weeks, Indesign has been acting very glitchy for me. I've never had these problems before, but when I open a document the application seems to stall for a bit. This is happening in all my documents (so it isn't one file that is the issue). Indesign doesn't ever crash, but seems to get hung up within the first couple minutes of use.

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12. Glithes

    there is glitches

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13. frequent, dozens of indesign hangs within seconds !!!!! ridiculous

    indesign cc 2021 16.2.1 Mac Catalina 10.15.7
    INDESIGN stops responding, freezes, stalls, spinning pinwheel, have to force quit frequently

    simply trying to go from one page to another in this instance. happens multiple times a day every day for no consistent reason.

    https://zerobin.net/?cfd23170f0b3b81c#zHaPvcfQQFg8i5WlOcr4EFMhFdXLKRwxKhpb2yOJ444=

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14. subscription status.

    I get the following message at random times when launching InDesign - I do not have issues when launching other Adobe Products and I can have PS open and launch ID and still get this issue so I have to believe that this is a issue with ID.

    Message:

    Adobe
    We’re still having connection problems

    We can’t verify your subscription status.

    We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide.

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15. cannot scroll to preview corner options

    InDesign 16.3 CC download, Win64: In previous versions of InDesign I could select a text or image box, open the 'corner options' drop-down list, and arrow/scroll through the options to preview the effect of each on the selected box. In InDesign CC, I can arrow through the list but no previews are shown on the selected box. Instead, it takes 12 clicks to re-open and select each of the six options. I have posted this problem in the community, with responses from Bill Silbert and Steve Werner. They concur that it's an InDesign/Windows Bug.

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16. InDesign Workspace Keeps Disappearing

    Since the latest update of InDesign every time I leave the program and then come back my side panel workspace goes away. I have to select a different workspace and then reselect my saved space to get my setup to show up.

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17. FontExplorer Error

    Hi -

    Everything's been working great for months, but after updating to InDesign 16.3.2 recently, I started getting the error message attached and am not sure why. It's also functioning fine in my other Adobe apps.

    "Could not start FontExplorer X Pro because it could not be found or the license file is missing"

    FEX 7.2.6 (build 20687)
    InDesign plugin 3.5.6
    InDesign 16.3.2
    macOS 10.15.7 (19H1323)

    I'm not entirely sure if it's an InDesign or FEX issue, but have reported the issue to Monotype as well.

    Thanks!

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18. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

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19. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

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20. [GPU Performance issue] ID 16.2.1 introduces GPU lag and stuttering on macOS

    The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

    In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

    Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

    The issue was found on a MacBook Pro with an 8-core Core i9 processor and the AMD Radeon Pro Vega 20 4 GB HBM2 workstation GPU on macOS Catalina 10.15.7 after updating InDesign.

    The same issue also occurred after updating InDesign on another MacBook Pro with a Core i9 and the AMD Radeon Pro 5600M 8 GB HBM2 workstation GPU, on a clean install of macOS Big Sur 11.4.

    GPU Performance is activated, and the Application Frame is active. Even previously, the lag in question was present when the Application Frame was not active, but the solution was to turn it on. Now, sadly it's laggy and choppy on any view. It's usable, but not ultra-smooth anymore.

    Removing preferences and reinstalling InDesign 16.2.1 does not improve performance.

    We want Adobe to make sure that each update is actually improving our quality of life, not leaving the programs slower and less performant than they were previously, causing us to waste more time writing these reports.

    These type of unexpected and unexplained issues discourage us from upgrading, and encourage us to mistrust updates, instead staying on stable versions that work for us. If issues like these are not resolved, this is what I will recommend to people in my industry.

    The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

    In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

    Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

    The issue was found on… more

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