860 results found

1. InDesign, InCopy: linked copy and image files randomly broken

   We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

   Looking for a resolution to these issues:

   InDesign: Not all image and InCopy files are automatically updating / relinking to original assets on Box. This occurs when both original and different users open the InDesign file to edit it.

   Box Drive: Writers cannot always see ICML and Assignments files on Box Drive (in the Finder) after an Art Director has exported them for the writer to work on. This typically occurs shortly after exporting the assets.

   Bridge: time to load image previews can take up to 15 minutes for some designers.

   We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

   Looking for a resolution to these issues:

   InDesign: Not all… more

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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

2. Text-fields behave strange after InDesign 2020 update

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is expanded on the upper side instead (see image "Adobe-Indesign-Bug-copy-paste.jpg" in attachment)

   Sometimes it even changes the whole stlye, color AND size!!!! ("Adobe-Indesign-Bug-copy-paste2.jpg").

   I checked everything that may be possible - without results. It sitll appears after saving older documents in 2020 version...

   Hence, every template i ever created is useless and time-consuming!
   ADOBE PLEASE DO SOMETHING, THIS IS RIDICULOUS AND ANNOYING!

   Anybody experiencing similar problems? Thanks for reply.

   Update: Bug doesn't appear on another PC with similar settings. But it still appears after uninstalling old version, reinstalling new version and even after deleting all folders and setups in adobe file path.... Still stumped for an answer...

   Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

   When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

   Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is… more

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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.

   Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders

   Thanks

3. Major performance issues in 15.0.2 with multiple large documents open

   I'm on a Windows laptop with a Core i7, 16 gb of ram and a dedicated GPU. Up until the 15.0.2 update there was some hitching and slowdown with these large files (and I noticed a weird bug where hitting T to use the Type tool doesn't actually change the tool) but now editing text can take up to 10 minutes with more than one file open. I can't make a screencast at the moment since I had to reinstall 15.0.1 to complete the project on time but the filesize we're talking about is 50-75mb, ~60 pages or so with about 300 linked images (it's a catalog).

   I'm on a Windows laptop with a Core i7, 16 gb of ram and a dedicated GPU. Up until the 15.0.2 update there was some hitching and slowdown with these large files (and I noticed a weird bug where hitting T to use the Type tool doesn't actually change the tool) but now editing text can take up to 10 minutes with more than one file open. I can't make a screencast at the moment since I had to reinstall 15.0.1 to complete the project on time but the filesize we're talking about is 50-75mb, ~60 pages or so with… more

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4. Zoom Shortcuts Won't Work

   The shortcuts for zooming in and out will not work (Ctr l+ +/-) very frequently. I have to quick the program every time.

   4 votes

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5. Extension not working in Adobe Indesign 2019 and later

   Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension<name>: nothing happens. and it doent launch extension.

   I have below configuration in my Mainfest.xml

      Version=11.0,99.0
   
     CSXS Version=9.0 
   

   I have provided self signed certificate for my extension and installing the signed extension via zxp installer

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6. I'm worried by the lack of efficiency of the option Notes. I cannot include my foot-notes in the manuscript.
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7. InDesign tries to display interactive help while a script is running

   I've done a fresh install of InDesign and I run a (lengthy) script. InDesign is trying to display some interactive help (and failing to do so) while the script is running.

   Interactive help must be suppressed during script execution!

   The empty help frame stays visible while the script is running.

   This is on Windows 10x64 with InDesign 2020 15.0.1

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8. spell check

   Spell check highlights correctly spelled words. Dictionary set to English USA but suggesting non english USA words.

   2 votes

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9. stall

   InDesign stalls most of the time for more than a minute after nearly every clic on any part of the screen : menus, boxes, objects, pannels... Even on buttons when saving or exporting.
   I have two macs with the most recent version of InDesign and Mojave 10.14.6.
   I complained about this a few months ago. We has to wait several weeks to get an improvement, but now it is starting again.
   Please do somethiing quickly, we lose a great amount of time and money.

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10. pressing the esc key after typing in a text box does not direct to the selection tool. (on a 2017 macbook with touch esc key)
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11. Suddenly my document reverts to an earlier version

    Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

    I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I was before the problem happened.

    I find myself having to figure out, over and over again, what changes I've made to my document for the last ten minutes so that I can do the same thing over again. I have to save between each step!! This is not good!

    Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

    I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I… more

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12. idlk lock files cause SharePoint to stop syncing

    I am experiencing exactly this issue (see link below).

    I don't understand how you have ignored so many user requests and done nothing about this issue in nearly 7 years!

    https://community.adobe.com/t5/indesign/disable-indesign-lock-files/td-p/4846126?page=1

    3 votes

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13. Screen error with High Quality Display turned ON

    Pages do not display correctly when viewing ("High Quality Display" with "Overprint Preview" turned OFF). Bands of blank screen occur randomly on the screen.
    However objects display correctly when "Overprint Preview" is turned ON.

    This occurs in both InDesign 14.02 and continues to 15.0.1

    See attached files including MAC info.

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14. CC 2020 + Catalina makes computer really slow

    On a brand new iMac (Catalina), opening CC 2020 apps makes everything lag. When Adobe apps are not open, computer performance is fine. According to the Adobe Support Community, this issue seems pretty widespread and Adobe's suggested fixes do not help.

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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on our investigations after communicating with users, we’ve come to the conclusion that this issue is not related to OS 10.15.x

    Closing this thread.

    —
    Adobe InDesign team

15. Poor performance with placed InDesign documents

    When placing a really large dimensioned InDesign document into a smaller document the performance of that smaller document is crippled to the point where it becomes unusable, especially when there are many placed InDesign documents.

    To test:
    Create 4 different InDesign documents that are 3600 x 2580mm in size.
    Create an A4 booklet with 4 pages.
    Place a different one of the larger InDesign documents on each page of the A4 booklet.
    Try and navigate from the first page to the last page of the A4 document.

    3 votes

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16. InDesign CC 2020 lagging between actions

    Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

    I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

    FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue completely.

    Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

    I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

    FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue… more

    2 votes

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17. Hot Keying the Text Tool has been broken for 2020 versions

    The hot key for the Text tool is broken. I've tried the steps of resetting preferences the issue still persists - ever since the 2020 updates, hot keying to the text tool is broken. The tool is selected for a mini second before going back to the selection tool or other previous tool - there are plenty of mentions on this site with very little feedback on if the issue is going to be fixed - please give the community an update.

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18. Font variant not working since Catalina upgrade

    I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.

    A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT - Light' and 'Light Italics' all work normally. Only the Book variant doesn't show up. The font was working perfectly before the Catalina upgrade. It shows up on macOS Font Book, and works normally on all other apps including Microsoft Office. This is a bug across 2 computers I use, and both happened after the OS upgrade.

    I have spent significant time speaking to the font provider troubleshooting (Fonts.com) and we have concluded it is a bug with Adobe products. Because it is the main font I use for all my documents, it is making my life very difficult. It was working perfectly before. I've done all the possible troubleshooting. Font is validated with no problems found. Is there someone I can talk to directly about this?

    I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.

    A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT… more

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19. InDesign 2020

    InDesign is shutting down my palettes. So everytime i close out a document, my pallette set up disappears. Every. Time. I have to set up my pallettes every time and it is super frustrating. Is there a way (that I don't know) to keep my pallettes set up the way i want all the time? Also I am not touching tab, either.

    Also, why is there not a mobile InDesign App for ipad?

    2 votes

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20. cmd-J does not make the correct page active

    In a document with facing pages and a wider-than-usual artboard (10in):

    When using cmd-J to navigate to the left page of a spread, the page number indicator at lower left displays the right-hand page number, and the right-hand page is what's active.

    This does not happen at all magnifications.

    1 vote

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