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Adobe InDesign: Bugs

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256 results found

  1. Publish online feature not working after deactivating renewal of creative cloud plan

    After I deactivated the renewal of my annual plan (long before the date of renewal), I experienced an issue. When I try to publish from InDesign, it says "error #315: this service is unavailable...". On the My Plans section of the website it says I should still have access to this service until my plan expires. I contacted customer support and they basically told me they can't do anything. I assume this is a bug as the website says I do have access to it, but the app wont let me use it.

    3 votes

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  2. it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s

    3 votes

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  3. Edit all hyperlinks panel - like the Edit all Text Styles panel

    This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

    URL
    https://www.example.com/page.html

    SOURCE
    (would add &utm_source=xxxx to the URL)

    MEDIUM
    (would add &utm_medium=yyyy)

    CAMPAIGN
    (would add &utm_campaign=zzzz)

    etc.

    Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid…

    1 vote

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  4. Landing page form doesn't work when accessed by Publish Online link

    But, the form does work when accessed by ePub and PDF.

    I suspect this issue is with the landing page, which my client had another contractor create, and the page is unsecure, FWIW.

    But, it just seems odd, that the form works (accepts and sends user info) coming from ePub and PDF, but does not when coming from the Publish Online link on browsers Firefox and Chrome. Safari does work.

    Any ideas?

    I've included links to the PDF and the Publish Online file. The link to the landing page/form in question is on the last page (page 8), click the…

    1 vote

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  5. Can't edit bookmarks

    Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

    3 votes

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  6. Erreur#67

    Fonction Publish on line:
    Une erreur de connexion au serveur Adobe: erreur #67

    1 vote

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  7. Publish Online Does not work if you have Allow Download (Print) chosen.

    Publish Online will get stuck at 98% if you choose the option to allow for download (Print). Even if you go to the Advanced tab and change the PDF settings, it still will not work.

    Ver. 14.0.1

    1 vote

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  8. Endnote numbers superscripted overriden after Epub Export

    After importing a document with the non-static text endnotes option, I applied a superscript character style to the endnote numbers and when I export to ePub 3.0 the superscripting disappears. The numbers references in the text are still superscripted as they should be, but the superscripting on the numbers before each endnote at the end of document has been dropped. For some reason Epub Export overrides the applied character style.

    1 vote

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  9. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover…

    1 vote

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    38 votes

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  11. mapping styles

    After assigning a Class in the Para or Character Style definition dialog (in Export Tagging), the Class usually disappears. So when I go to Edit All Export Tags accessed from a flyout in the paragraph, character, or object styles panel, I have to reassign that Class.

    2 votes

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  12. Footnote links lost when exporting to HTML

    Randomly the number and link are both missing, not all but some. Sometimes there could be just one footnote number or 10...but some or all are missing. The footenote references are there with the links, just not the footenote number/link.

    1 vote

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  13. In Design Online Post has changed with updated

    We have been using the Publish online Feature for a year. Today, the lastest post displays all the hyperlinks. Attached are two browser versions. Windows looks much like Chrome. Thoughts

    1 vote

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    Can you please let us know the exact behaviour difference that you are facing in Publish Online after InDesign 2019 update.
    Detailed steps along with your Browsers, Platform, OS and a short video will be very helpful.
    You can directy reach me out at sakverma@adobe.com

    Thanks,
    InDesign Team

  14. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes

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  15. Publish Online Effects Not Displaying

    I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.

    It displays properly in the thumbnail preview though. See attachment for behavior issues.

    How do I resolve this?

    5 votes

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  16. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    10 votes

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  17. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    8 votes

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  18. audio

    when I publish on line the first page will not play audio unless you click off it and click on it again.

    1 vote

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  19. My Publish Online with the following message: Error # 22

    My Publish Online with the following message: Error # 22

    How to solve?

    1 vote

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  20. Publish online - embedded videos no longer playing in Chrome

    Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

    If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

    This is a recent thing, last year…

    5 votes

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