Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Publish Online Effects Not Displaying
I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.
It displays properly in the thumbnail preview though. See attachment for behavior issues.
How do I resolve this?
5 votes -
InDesign Publish Online Not Clickable on Windows in Chrome or Firefox
Working in: Adobe InDesign CC 2018
We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.
The content is private, but I can send the guide to anyone from Adobe on a person-person basis.
10 votesThank you for reporting the issue.
We are currently reviewing the same.Regards,
Abhinav kaushik
InDesign Team -
publishing not working in chrome, FF
I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.
For example, click on read now on this page:
https://merce-cunningham-bm.now.sh/history-detailor this page:
https://sfarts.org/monthly.cfm
In Chrome -- nothing happens. But those pages work in Safari.
Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.
These pages have been working well for a long time.
I am the only one affected by this? Seems unlikely....
8 votes -
audio
when I publish on line the first page will not play audio unless you click off it and click on it again.
1 vote -
My Publish Online with the following message: Error # 22
My Publish Online with the following message: Error # 22
How to solve?
1 voteHi,
Thanks for reporting the issue.
Please see if the steps mentioned at https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html help you out with solving the issue.-Aman
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Publish online - embedded videos no longer playing in Chrome
Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.
If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.
This is a recent thing, last year…
5 votes -
Online Published Documents show a blank screen after clicking PDF download button.
Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.
https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents with PDF download capability ?
3. Which type of accounts are you using : Paid or Trial or something else ?
4. Please specify your Platform, OS version and Browser informationA short video depicting the issue will be very helpful
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1 vote
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Videos and buttons get cut in half when placed over a 2 page spread in Publish online and Fixed layout EPUB
When a video or button is placed across two pages on a spread, both gets cut in half, working separately on different pages. So, if video is played in Publish Online document or Fixed Layout EPUB, only half part is played.
Similarly with buttons, only half button gets clicked.1 vote -
Publish Online download PDF kills buttons/interactivity
Steps to reproduce: post a Publish Online document, then click to download a PDF.
Expected result: all buttons and interactivity would remain.
Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
Using ID 13.1 on Mac High Sierra.4 votes -
Publish Online Dashboard empty
My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.
Thx in advance for your concern
3 votes -
Graphics shift when using Publish Online
When using Publish Online, graphic elements (mostly color blocks) move in the published version. Oddly enough, when you click to view thumbnails, the thumbnails look correct. (Example: navy color block on right page should align with color block on left page).
Using InDesignCC.
1 vote -
Sound not working when Publish Online
I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working…
2 votes -
World-Ready composer breaks hyperlinks for Publish Online
When the WR composer is applied to text, it breaks hyperlinks when the document is published via Publish Online. The hyperlinks work fine when the document is sent to PDF. The hyperlinks work fine when the WR composer is changed to the Adobe Paragraph Composer.
This is to correct the title of this bug report, please reference it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33786565-publish-online-breaks-hyperlinks11 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
HTML Export Endnotes with Hyperlinks
Version: InDesign CC 2018 - 13.1
Steps to Reproduce:
Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.
Export the InDesign document to HTML
Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.
Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.
12 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Publish Online Dashboard Analytics disappearing...
Apparently, the analytics for Publish Online are disappearing. Possibly anything before the most recent 25 are gone. Will those be returning? Can we recover that data? My clients need the info and sometimes request it months later, and we publish a ton of stuff using the system.
1 vote -
Images pixelated when published online, if the frame is scaled
Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.
InDesign CC 2018, probably older versions with Publish online.
5 votes -
interactive button
I can't get the interactive button working on Epub preview, Epub export, or publish online. Either to activate an animation or the different appearances.
I've try reinstalling indesign CC 2018, and it till won't work.
4 votes -
Publish Online Dialog Box is Completely Blanked Out Except Top Border and Minimize X
While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in…
1 vote -
Content following a list exports to HTML/EPUB as part of the last list item
When exporting a document that includes a list to EPUB or HTML, everything after the list is exported inside the last list item. Attached screen shots show the issue.
17 votesThank you for reporting the issue.
We are currently looking into itRegards,
Abhinav
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