Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  2. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

    1 vote
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  4. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. page number in page manu not shown

    Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  6. A2

    When choosing the A2 format in a new document you get the following tallllll document

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  7. spreadsheet

    InDesign CS4 - CC2018
    j'ai créé un tableau sous indesign sur le plan de montage et dès que je le glisse sur la page les spécifications de cellules n'agissent plus. (cf capture ecran) certain textes sautent. avez-vous deja rencontré ce probleme?
    et trouvé une solution ?

    InDesign CS4 - CC2018
    I created a table under indesign on the timeline and as I drag it on the page the cell specifications no longer work. (see screenshot) some texts jump. have you ever encountered this problem?
    and found a solution?

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  8. Based-on Master Pages don't inherit Primary Text Frame

    When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

    I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

    The steps to reproduce are:
    1. Create a new document with Facing Pages…

    6 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. 13.1

    Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  10. change of page dimensions won't resize alternate layout

    changed page dimensions but indesign won't resize alternate layout
    changed to 5.5" from 5" and it won't re-size the alternate vertical layout.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  11. Master Page

    Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  12. search document and all documents

    Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"

    4 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
    Please elaborate the steps for reproducing the issue. That would be really helpful.

    Regards,
    InDesign Team

  13. Can't duplicate and drag pages in pages panel

    If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.

    3 votes
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    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  14. Duplicate Page Sizes

    If I go to add a new page, for some reason all my page sizes are duplicated.

    The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.

    InDesign 13.1 MacOS 10.13.5

    Done all the usual restarts, check for updates etc.

    Any ideas?

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  15. 3 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. pages tab unable to scroll past spread 42-43

    I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains fixes for some key issues. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  17. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

    2 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  18. Pasteboard size difference between CC 2017 and 2018 causes page view jump

    This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if…

    2 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  19. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  20. error code: 6

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    1 vote
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    There are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.

    Adobe InDesign Team

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