Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Document size change/Master page elements appearing on pages where no master page is applied

    When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

    Version: INDD CC 2019

    Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

    Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

    Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  2. A2

    When choosing the A2 format in a new document you get the following tallllll document

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  4. 13.1

    Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  5. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  6. change of page dimensions won't resize alternate layout

    changed page dimensions but indesign won't resize alternate layout
    changed to 5.5" from 5" and it won't re-size the alternate vertical layout.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  7. spreadsheet

    InDesign CS4 - CC2018
    j'ai créé un tableau sous indesign sur le plan de montage et dès que je le glisse sur la page les spécifications de cellules n'agissent plus. (cf capture ecran) certain textes sautent. avez-vous deja rencontré ce probleme?
    et trouvé une solution ?

    InDesign CS4 - CC2018
    I created a table under indesign on the timeline and as I drag it on the page the cell specifications no longer work. (see screenshot) some texts jump. have you ever encountered this problem?
    and found a solution?

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  8. Hyperlink shows up red in hyperlinks panel despite the URL working

    The following URL shows up in the hyperlinks panel as red (meaning it should not work) but actually works when a PDF is made:
    https://academic.oup.com/journals
    This is the same for any links based on the above URL.
    Is there anything that would cause this?

    2 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Master Page

    Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  10. Object does not stay in center of document after resizing document format

    Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
    When I place an object centerd in the middle of a document (for example
    500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

    Why does the object not stay centered at the document format?
    I attached a PDF-File where…

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  11. Based-on Master Pages don't inherit Primary Text Frame

    When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

    I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

    The steps to reproduce are:
    1. Create a new document with Facing Pages…

    6 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  12. Duplicate Page Sizes

    If I go to add a new page, for some reason all my page sizes are duplicated.

    The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.

    InDesign 13.1 MacOS 10.13.5

    Done all the usual restarts, check for updates etc.

    Any ideas?

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  13. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  14. doesn't recognize new files copied to my hard drive

    latest InDesign CC doesn't show new files copied to my hard drive - If I re-name files it shows the old name - no phone no chat no thing!

    I can confirm files are there with explorer but when I go FILE OPEN they aren't there - tried copying to other directories - still not there - tried re-booting, closing opening program again all that

    0 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  15. pages tab unable to scroll past spread 42-43

    I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.

    2 votes
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  16. Incorrect Page Count Value

    It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

    This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

    Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

    Screenshots from Bridge CC2018 uploaded/attached.

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Stephen,

    There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

    Thanks
    -Anshul

  17. InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."

    Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
    Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  18. Bug copy and paste complex XML Element CC2018.1

    Only on CC2018.1

    The problem is highlighted by copying a complex XML TAG containing a nested structure of XML from one document to another.
    Only SOME TAG are pasted, not all and the parent TAG is missing.
    Both from programming and from interface

    1 vote
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  19. search document and all documents

    Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"

    4 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
    Please elaborate the steps for reproducing the issue. That would be really helpful.

    Regards,
    InDesign Team

  20. Can't duplicate and drag pages in pages panel

    If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.

    3 votes
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    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

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