404 results found

1. Can't place an image from external HD

   Trying to import any image from an external SSD (Adata SD700) drive isnt working. The image place box works, but when selecting the Adata drive it closes and wont import.

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2. Relink is broken

   Hi, I have an existing linked file (PDF) already contained within a document, for example PDF_a.pdf in the links panel. The original link generates the graphic and displays on the page.

   I want to update that link to now link to PDFb.pdf. I choose the relink button from the links panel, the file name updates in the links panel to display PDFb.pdf, however the graphic displayed on the page remains that of PDF_a.pdf.

   If I save the file, close InDesign and reopen it, the link remains PDFb.pdf, while the graphic shows PDFa.pdf on the page.

   If I export the file it similarly exports the wrong graphic displaying PDF_a.pdf as well.

   I recently just had my machine updated to the CC versions of InDesign from the CS2 version and I've started experiencing this problem.

   Help!

   Hi, I have an existing linked file (PDF) already contained within a document, for example PDF_a.pdf in the links panel. The original link generates the graphic and displays on the page.

   I want to update that link to now link to PDFb.pdf. I choose the relink button from the links panel, the file name updates in the links panel to display PDFb.pdf, however the graphic displayed on the page remains that of PDF_a.pdf.

   If I save the file, close InDesign and reopen it, the link remains PDFb.pdf, while the graphic shows PDFa.pdf on the page.

   If… more

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3. Cannot turn auto-fit to default

   I am using Adobe InDesign CC 2018 13.0 for macOS (10.13.1). It seems that the auto-fit is default turned off right now. I changed the setting in Objet-Fitting-Framing Fitting Options and checked the box of Auto-fit with no documents open.

   However, I am still unable to set auto fit into default.

   Thank you.

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4. InDesign CC 13.0 stürzt ab wenn ich über das Verknüpfungen Bedienfeld eine Datei neu verknüpfe. In 8 von 10 Fällen
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5. Edit with/Other cannot open an application on MacOS

   Select a placed image in InDesign. Choose Edit With / Other from the menu. When double clicking an application in the Open File dialog, InDesign opens the .app folder instead of executing the app.

   The behaviour is observed in CC2015, CC2017 and CC2018

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6. links panel problems

   So many problems with Links Panel after recent update:

   1) Right click on PSD asset, EDIT ORIGINAL now doesn't work - "No editor associated with this link"
   2) Right click on AI asset > Edit with Photoshop, opens in Illustrator

   Win10 / Ryzen 7 / 32BG RAM / NVMe + SSD Drives

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7. Cannot place this file. No filter found for requested operation

   CC 2018
   Cannot place this file. No filter found for requested operation

   When trying to PLACE an EPS file get the above error. Reinstalled CC 2017 and using the exact same file works. Attached is the EPS file that we used.

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

8. Part of the content disappears in high detail mode (300% and more)

   This bug is appear after my last update to CC 2018 in October 2017. Part of content is disappears when I change scale toward high details. In example, from 200 to 300%. Moving a sheet or another manipulation are not help. The computer is good enough with 16Gb memory under Windows 10.

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9. Preview on CPU is stuck on. Can not defeat and this is slowing down the application

   Preview on CPU is stuck on. Can not defeat and this is slowing down the application. This was happening in High Sierra with Indesign 2017 and now also with Indesign 2018

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10. Issue with import jpeg

    Picture are distortionned after imported it.

    Steps:
    1-Open file
    2-import pictures
    3-Do Command W
    4-Esc

    Expect result: PIctures stay the same size

    Actual result: Pictures are distorted

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11. Identical shapes on different layers end up different sizes when scaled together using the selection tool

    1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and now it appears as if the red circle on top has a stroke. Before making any changes to the shapes, make sure the Dimensions Include Stroke Weight and Adjust Stroke Weight when Scaling are DESELECTED in the Transform panel options. Make sure both the Info palette and the Transform palette are visible so you can read the starting and ending measurements in both palettes. Using the selection tool, select BOTH circles together, and then pull on any corner to enlarge the two shapes together. 3) EXPECTED RESULT: the two shapes should scale together. They start with the equal measurements in both the Info and Transform palettes, and once scaled, the shapes and the measurements should still read as being equal (albeit larger) sizes. 4) THE ACTUAL RESULT: the two shapes are different sizes after scaling. Remember that Dimensions Include Stroke Weight was deselected, so the stroke shouldn’t have any effect on the shape size, and yet, the bottom shape is slightly bigger than the top. Not only is the blue circle now clearly visible and peeking out from beneath the red circle, but the Info and Transform palettes read TWO different sizes. The following are images that illustrate the bug:

    1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and… more

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    Under Review  ·  Abhinav Kaushik responded

    This thread has been marked Under Review.
    One of the major usecases is still yet to be addressed.

12. Inserted Images appear distorted under macOS High Sierra (Version 10.13 (17A365) and Adobe InDesign CC (Version 2017.1)

    In InDesign is a Problem with inserted Images. Sometimes the inserted Pictures appearing distorted when u switch to preview mode.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

13. Rendering of Bitmaps with High Sierra not as smooth as they should be.

    Since upgrading to High Sierra, I am finding in High Quality Display, bitmaps are not rendering smoothly on screen or in print.

    Exporting to PDFs gets over this, but not great when composing, and needing to see images as they will be.

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    Need More Info  ·  Sumit Garg responded

    Hi,

    Can you please add a screenshot for this issue.
    Also, is GPU enabled on your machines?

14. Links from CC Library suddely missing and can't be relinked

    I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

    But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix my indd-file without starting all over and as you can imagine, this is a big problem for me.

    I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

    But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix… more

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15. option "show import parameters"

    where in the Indesign cc is the option "show import parameters" - in the window, the command "put" does not have it at all

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16. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

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    Resolved For User  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

17. CC2017 My libraries panel is empty, although I have multiple files in the Adobe online library
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18. Object Layer Options not working using Photoshop files

    I've placed the same layered photoshop files into ID three times to show how an animation works. Going to 'Object Layer Options' and clicking 'Keep Visibility Layer Overrides' is meant to keep your selected layers visible, even if the Photoshop is resaved. This no longer works. Once the link updates, all three update to look the same and forget which layers i've told it to show. Why?

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19. Rounded corners aren't perfectly rounded

    Why aren't rounded corners perfectly rounded? I created a 100x100px square, rounded the corners to 50px which should give me a perfect circle except it doesn't.

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

20. BUG Make "Fit Frame to Content" finally work with rotated/skewd content

    1. Version: CS4 and above
    2. Steps: Just rotate/skew a picture within its box and use "FitFrameToContent" and watch the content gets cropped!
    3. Expected Result: The picture frame gets fit…
    4. Actual result: The content gets cropped.

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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue.
    We have been able to reproduce it and will consider it for fixing.

    -Aman