Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Export options locked

    Hi., When customising the Workspace [ i.e. colouring menus and adding Panels to the Panel Dock ] on an Apple Mac, and then subsequently using File->Export, the Drop down list of Export formats are locked out [ i.e. I cannot go from PDF Print to any other format ]. To resolve I have to go back to one of the default Workspaces such as Essentials etc, and then the Dropdown can be accessed. This happens in all recent releases of InDesign including 2019. I imagine the root cause of the fault is more the colouring of the menus rather than…

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Link metadata not exporting in large document

    InDesign 14.0.1 x64

    I have an 1100 page document that is primarily legal code and guidance, with several hundred cross-references to text anchors. The idea being that you can jump around easily in the document to get info on referenced code information.

    When I export to an interactive PDF, not all of the links work. I'm not able to predict which links will and won't work before export, but once exported those links will.not.work. When I check the PDF link info, the correct link information is there, it simply doesn't work. I can edit the link by manually selecting it…

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign exporting wrong PDF size

    Jan. 18, 2019

    My document settings in InDesign are 3.66x8.5.
    When I export to any type of PDF it shows as being 4x9
    No bleed, no slug. I know sometimes the numbers are rounded up when you look at the size on a PDF but this is odd.

    When I do a test with a document size of 3x8 I'm still getting a 4x9.
    Why?

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. cc 2019 Book (.indb) Export to uncompressed PDF creating low-res PDFs

    Twice this week, I've had a problem using Books (.indb) with cc 2019. When exporting with no compression, 300 dpi images are compressing down to 33 dpi.

    The only solution I've found is going back to cc 2018.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. InDesign CC2019 - faux bold text issue when exporting pdf.

    Only the pages with text+jpg are exported properly.
    The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

    It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export…

    3 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows…

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Text Form Fields do not export with inDesign CC 2018 14.0

    Form Fields do not export at all in the PDF when exported in the current version of inDesign. I am using the same exact settings as I did before I updated, and links DO work. Form fields just do not appear.

    To recreate:
    1) Make boxes where fields are required (in this case, on its own layer, which is visible and active)
    2) Using the Buttons and Forms panel, convert them to text boxes
    3) Export to PDF, making sure that the boxes for exporting interactive elements are checked, and the dropdown says to include appearance

    Resulting PDF does not…

    1 vote
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. EXPORT OPTIONS GREYED OUT

    HI
    when trying to export from the recent indesign the options that i normally use are greyed out. see attached sceenshot, i have tried this on another computer and all seems fine, both are running mojave and indesign 2019

    0 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. white overprint with placed INDD

    I stumbled across a strange phenomenon today. I have an INDD file (file 1), which is placed as such in another INDD file (file 2). In this file 1 there is a Swiss cross, which is placed as EPS. If this placed file 1 is exported as PDFX-4, everything looks correct. However, if the file 2 with the placed file 1 is exported as PDFX-4, something strange happens. The Swiss cross disappears in the PDF or the white is set to overprint. However, this is neither stored in file 1 nor in the EPS.

    I have the following
    Option 1:…

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Data Merge not populating fields CC2019

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the…

    19 votes
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    8 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. 1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. InDesign 2019 Begins failing to export PDFs after short period of operating

    InDesign 2019 | Mac OS Mojave

    After a short period of time InDesign Fails anytime I try to export a PDF. I get the Error notification and just a Failed to export message. Restarting InDesign does not fix this, however if I restart my entire machine (enormous, frustrating pain in my workflow) it resume saving PDFs for a short period of time and them begin failing again until the next restart.

    No other Software is having this issue, Adobe or otherwise.

    4 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. When exporting a PDF to Adobe Indesign CC 14.0 (German), you can not enter individual pages in the area. The name "Custom" remains in the fi

    Version: Adobe Indesign CC 14.0 (German)
    Export -> Benutzerdefinierte Seiten
    you can not enter individual pages in the area. The name "Benutzerdefinierte Seiten" remains in the field.

    Result: a complete pdf with all pages

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    The export specific pages of a document to PDF, you have to enter them after selecting the ‘Range’ option.

    As for the name shown in the field when you select the ‘Create Separate PDF Files’ option, it is just for display, letting you know how the individual pdf files get named upon export.

    Adobe InDesign team

  15. Gradient background missing when export as PDF

    I just updated to the 2019 version of Adobe InDesign and was sent a file that was created with the same version. Some of the background was made using a gradient and disappears (becomes white) when I export to PDF. My colleague is able export and retain the gradient no problem, so it seems like it is a bug or setting that got changed. My InDesign expert colleagues tried basic troubleshooting and couldn't find the answer, so it doesn't seem to be obvious. Any ideas? Thanks!

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to export to pdf

    Hi there, I am unable to package some of the InDesign files I am working on at the moment. It shows the error messages attached. Initially, it showed a conversion error however now this no longer shows and it just refuses to allow me to export to pdf and therefore package the document. I have no idea how to fix the issue as it doesn't give any indication at to why it isn't working which is super frustrating.

    2 votes
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    10 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. exporting a book to PDF (dialogue box

    When exporting a book to PDF from Indesign CC2019 on Mac OSX Mojave, the export pdf dialogue box ("Generating PDF") displays (showing progress / page count) but it can't be hidden (or covered over) by switching to another app or browser window like it used to. Eg if it was z layers in CSS, it is always sitting on top and getting in the way of multi-tasking whilst exporting the book file.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign CC 2019 - font error issues with PDFs

    When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

    Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

    HELP!

    5 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  19. booklet

    Hi there, I have a problem too with my exported PDF out of PS when printing a booklet. No matter what settings I run the PDF will come out in portrait aspect ratio and not in landscape when I print as DEVICE INDEPENDENT. Mine is a booklet half Letter, classic 2 staples in the fold (5 pages front & back, 4cl.). I can print it 8.5''x11'' but not with bleed and crop marks. Any idea why, please? Thank you! (This problem was not in 2018 version).

    2 votes
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

    1 vote
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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