Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. PDf

    I have updated to OSX 10.14 and now my InDesign freezes when I export a PDF. iMac specs attached. I have to force quit the application each time. The strange thing is that even though the app has frozen and the background task shows the PDF as partially complete it seems the PDF is actually being fully created.

    Running InDesign 13.1

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  2. [CS6-CC2018][MAJOR BUG] Images upscaled in flattened PDF-files when placed over gradient

    Hi,

    With this post I would like to report a major bug in Indesign.

    The problem occurs in these conditions:
    - A gradient background
    - On top of the background product images containing clipping masks / transparency. The images have insufficiënt resolution (105ppi).

    When creating a flattened PDF-file (1.3) using the default PDF export feature, and valid high resolution export presets, all images which have a resolution higher then 75ppi, are upscaled in the final PDF-file. Images which are 105 ppi, are suddenly 300ppi in the final PDF-file. Images which an effection resolution of 75 ppi, remain 75 ppi.

    After…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Font outlined when exporting to pdf

    When I export to pdf and open the document in Acrobat, I have no issues with fonts. But, if I want to open the file in Illustrator (we have a special procedure to add the pdf file to one drawing in iIllustrator), I get this alert: To preserve appearance, some text has been outlined. When I checked the Background tasks in InDesign, it gives me the following alert - image attached.
    We have the copyrights on fonts. Glyphs are mentioned in the alert, but not all of them are outlined. Using CC 2018 13.1

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. Data Merge is not working as expected on Windows 10 - but fine on Mac Book Pro

    Data merge is not working as it was previously or as described in Help for Windows 10 - it works fine on Mac Book Pro - High Sierra... see attached images... on Windows it creates individual pages for each mail label instead of multiple instances of the text field on the same page... please repair... I have used this feature many times in the past - it is not working as expected.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe Indesign CC 2018: Export to pdf does not maintain Indesign file layers structure

    Creating interactive pdf in InDesign may require controls to be placed in a strict vertical sequence.

    Exporting to interactive pdf from InDesign re-orders the layers and elements within those layers. This may break the functionality of the original structure as some buttons which control the appearance of others may no longer be accessible. The structure then has to be modified in Adobe Acrobat which is time consuming and awkward to do.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. data merge to PDF: page numbers (generated with current page number marker) don't increase

    To recreate this bug:
    1) Make a new print document 8 pages long (doesn't matter if pages are facing or not) A4 or letter size (this doesn't matter either)
    2) Go to the master page and somewhere on the master page, add a new text frame and within that frame, add an auto page number.
    3) In a text editor, create the following file for test purposes and save it with the name "test.txt" - (cut and paste the next five lines of text):
    name
    Colin
    David
    Jose
    Max
    4) Return to InDesign, go to the data merge palette and…

    3 votes
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Licensing restriction in the Font issue, while using a FREE FONT

    Cannot export a PDF file while using a handwriting Font from many sources, even though they are Licence free.

    Here is the font Im trying (https://www.pelikan.com/pulse/Pulsar/de_DE.CMS.displayCMS.209793./schriften) after off course talked to the company asking for this issue. They confirm the font is free to use.

    Secondly I tryied differente font source and the problem remains.

    Any idea?

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. I'm using Windows with InDesign cc 2018, but I can't seem to export a single page from a multipage document.

    I know I can export separate pdf files, but I don't want 90 separate pages, I should be able to simply select one page and export it, with the printer's marks. I also tried to print to pdf using the print settings, but was unable to create a pdf file with the printer's marks and bleed, even though these were selected in the dialogue box.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines

    Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.

    3 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. inDesign Form Fields are Hidden in Acrobat after Export

    I created two form fields in inDesign using the Buttons and Forms panel. When I export my pdf (interactive), I cannot see the form fields. Interestingly enough, when I click "Prepare Form" in Acrobat, the form fields appear, and without doing anything, I can save the pdf and the form fields will continue to work as expected. Obviously this is much more time-consuming than if the fields were just visible by default.

    My document is very simple: 1 page, a couple lines, minimal text, some hyperlinks (which all function correctly), and the two form fields.

    I believe it has something…

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    The way you have described the issue you are facing is pretty simple and straight-forward. You don’t need to toggle any specific setting to specify Form Fields in InDesign or view them in Acrobat. The Form Fields are visible with a light-bluish background in Acrobat. Wonder what could be causing the issue to happen for you.
    Even though there doesn’t appear to be anything special in the document you are creating, could you share the same so that it can be looked at for troubleshooting?

    Adobe InDesign team

  11. Doesn't let me save in RGB

    InDesign CC2018

    I'm trying to save a PDF in RGB, but when you are in the output section to change from CMYK to RGB, it doesn't let me, it automatically changes to CMYK.

    Even if I start the file in Web version since the beginning.

    I tried with new files and it still doesn't let me.

    1 vote
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. When i go into File- Export, only the bottom half of the Export Adobe PDF pop up is showing up on my screen.

    THe PDF export window is not showing up in its entirely on my screen. The top half is missing so I cannot change and of my settings and I cannot grab the top of the pop up to move it down the page. So I cannot submit any pages to my printer since it's not set on the printer's settings. How can I move this pop up down on my screen?

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hyperlinks and Email addresses not working when exporting interactive PDF from InDesign CC 13.0 x64 on windows platform.

    My department is tasked with creating 508 accessible documents. In 2017 version of InDesign, we did not have any issues exporting documents containing hyperlinks or email addresses. Now when I run the accessibility report, every one of them fail. We absolutely need to find a fix for this so that we can meet our client needs.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export Icon

    the icon while exporting PDFs has an animation next to the "arrange documents" icon at the top. this is minor but the last two frames of the saving animation are switched around. i dont know how to explain it so i guess you should just try saving a big PDF yourself and paying attention to the bar. again really minor but for a product meant for design, it feels like it could have been seen beforehand

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  15. Through the single page PDF created from facing the text is displayed

    Through the PDF size under specified conditions, will display the text. Print out also confirmed.
    Please see the link below.
    https://forums.adobe.com/thread/2483538

    Translations by Microsoft® Translator

    10 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Data Merge - Can't preview without errors

    The apparently long-running Data Merge previewing error!
    Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
    See this thread and video for more information:
    https://forums.adobe.com/message/10337647#10337647

    (Also colons in csv titles makes file unusable??)

    4 votes
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. URLs breaking when used inside a table

    I have a InDesign doc that has several columns (name, address, website link, etc). When converting to pdf the urls break. The urls are too long for the column so they wrap onto 2-3 lines. When I copy the url and paste it outside the table and extend the text box so the url is on one line then it works as should be.


    1. Version of Adobe InDesign, InCopy or InDesign Server:
      InDesign CC
      v9.2 x64

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Table cells tagged as form fields do not get tagged when using the Articles panel in an accessible PDF file.

    If you convert a table cell to a graphic cell and then make it an interactive form field, if you use the Articles panel to control the order, the form fields do not get tagged.

    1.) Create a table
    2.) Select a cell and choose Table > Convert to Graphic Cell
    3.) Open the articles panel and drag the frame containing the table to the Articles panel to create a new article.
    4.) Enable "Use for Reading order in tagged PDF" from the Articles panel menu.
    5.) Export to interactive PDF with tags enabled.

    Result: If you open the PDF…

    3 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Rollover images "stick" in Interactive PDF

    Hi, I am working on the document that contains multiple rollovers. All of them "stick" at one point or another, the images will change to "rollover" state but not to the normal state when hovering off. This is very confusing for the end-users. Please see attached pdf. I am using InDesign CC 2018.

    16 votes
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    8 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for reporting the issue to us.
    We have concluded our investigation into the issue. As per our findings, the bug belongs to Acrobat and there is little that can be done at InDesign’s end.

    We have already notified the concerned team, internally and they would be working on the same.

    For now we are closing this thread for InDesign.

    -InDesign Team

  20. When pasting or exporting, the Preview Panel will not resize, expands to the entire window

    When exporting or pasting in Indesign 2018, the preview panel will not resize.
    It expands to the entire window which there is no minimize button on top, only the cancel button. I have resize arrows but will not resize.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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