Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. 3 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while. We have been able to address the issue and it has been fixed in our beta builds.
    In order to try out the fix of the issue you may join InDesign CC Prerelease program @https://www.adobeprerelease.com and download latest beta build 14.×.×.x from download section on the home page of InDesign CC Prerelease portal.

    Let us know in the comments if you see any issue with the beta builds.

    Thanks,
    InDesign Team

  2. Custom PDF presets erased after update to CC 2018

    I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.

    3 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Annika

    Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
    /Library/Application Support/Adobe/Adobe PDF/Settings

    Also, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.

    Regards
    Anasuiya Gupta

  3. Tagged artifacts are not propery exported to PDF

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my…

    3 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. PDF overwrite on a server

    I'm using InDesign 2020 for a few days and now I'm having trouble in overwriting a PDF on a server. When I have adjustments to an InDesign document and want to overwrite the PDF on a server I get the notification that the pdf is already open and cannot be overwritten. But it's not open and also not selected. With the previous versions I didn't have that problem.

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't export page range as pdf

    I'm unable to export a page range from InDesign as a PDF as I have done for decades. I get two options when I choose "range," "All" and "Letter V."

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Accessibility and data merge

    Windows 10, ID 14.0.2 (2019), Acrobat Pro DC 2019.012.20036.
    Using Data Merge to create many pages of text from a large Excel file. Each row produces two pages. I have set up all the tags, reading order, bookmarks etc for the file but they are not reproduced for subsequent pages. When testing in Acrobat, the screen reader only reads the first two pages. There are no tags or bookmarks for subsequent pages. Can this be resolved?

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Do not tag numbered headings as a list item

    Unfortunately, the “Tagging Export” option within the paragraph style options getting ignored if the numbering options in the section “Bullets and Numbering” are set as well. Therefore, it’s not possible to use automatically numbered headings and getting a correct tagging structure. On the other hand it’s a good thing that lists are automatically tagged as a list. However, it should not override the export tag a user defined.

    Please take that accessibility issue seriously and fix it as soon as possible.

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

    In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

    I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

    How is this…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. Effects appearing in wrong place when exported to PDF

    My Case Number: ADB-6422050-V1R6

    I've been exporting a document which uses the bevel/emboss effect. Part of the element is outside of the frame of the document. The effect on the part of the element outside the frame is being moved into the frame when I export it into a PDF. In the screenshot, you will see that in InDesign, the yellow pad is completely yellow on the left inside the frame of the document, but the edge of the image outside the frame is white; when you view in preview mode you don't see the white. However, in the screenshot…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. Indesign 14.0.1 pixellated output in export to PDF

    Indesign 14.0.1
    Export to PDF using press quality job option does not produce high quality images the way the previous version used to do and all ends up pixellated at screen resolution only. The only way I know of producing press ready files is now to "package book for print", in which case, if you select your usual press ready PDF option, the conversion definitely works.

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Accessibility-Tag Tree-Data Merge

    ID 14.0.1, Mac Pro, Sierra 10.12.6
    Tags are not in proper order in exported PDF
    Using Data Merge to create many pages of text and table from large Excel file Col A-FF. Each row produces one page. The first section of the page tags are at the top of the tag tree, followed by the first section of each successive page. Then the Next tags (from the tables) are listed, again by successive pages.
    To remediate, all (table) tags have to be moved to the proper page.

    2 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. PDF fails to export InDesign 14.0.1 - Still an issue

    So many bugs in InDesign!!!

    1) Export to PDF (any settings) works once after starting InDesign. Then fails on any attempt to re-export. Which ever preset I use - error. Nothing special about the file - nothing!

    2) Also, and I know it's not about PDF, Keyboard shortcut to start a New Document does not work on startup. I have to click on file menu and open the sub menu item New – then the shortcut works :| No error – nothing! It just does not respond to shortcuts.

    BTW: Posting this by clicking "Post idea" does not mean that…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pdf export Doc- Blank Pages NO printing of png. Images - Latest InDesign Version

    Hi
    I believe I am not the first one to experience this terrible frustration, not being able to get a clean Pdf export doc that I send to print. One blank page is coming out of the printer instead of the one with the pics. I use Mojave 10.14.3 and the latest InDesign version. I also unchecked the PrefLight box.
    Anyone can help to sort out that issue?

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. pdf export fail

    When exporting some InDesign files to PDF, the export fails without any specific reason given. The PDF export settings are "Press Quality" and does not fail when selecting a lower quality export setting. I was able to export fully when changing the downsampling image settings to "do not downsample" and I was able to export without fail. However, this produces a massive file, and obviously is not what I want and will not work. I need the "Press Quality" settings.

    This issue appears on Windows 10 (latest release as of this writing) and I have not had any problems using…

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  15. InDesign exporting wrong PDF size

    Jan. 18, 2019

    My document settings in InDesign are 3.66x8.5.
    When I export to any type of PDF it shows as being 4x9
    No bleed, no slug. I know sometimes the numbers are rounded up when you look at the size on a PDF but this is odd.

    When I do a test with a document size of 3x8 I'm still getting a 4x9.
    Why?

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. InDesign CC2019 - faux bold text issue when exporting pdf.

    Only the pages with text+jpg are exported properly.
    The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

    It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. white overprint with placed INDD

    I stumbled across a strange phenomenon today. I have an INDD file (file 1), which is placed as such in another INDD file (file 2). In this file 1 there is a Swiss cross, which is placed as EPS. If this placed file 1 is exported as PDFX-4, everything looks correct. However, if the file 2 with the placed file 1 is exported as PDFX-4, something strange happens. The Swiss cross disappears in the PDF or the white is set to overprint. However, this is neither stored in file 1 nor in the EPS.

    I have the following
    Option 1:…

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to export to pdf

    Hi there, I am unable to package some of the InDesign files I am working on at the moment. It shows the error messages attached. Initially, it showed a conversion error however now this no longer shows and it just refuses to allow me to export to pdf and therefore package the document. I have no idea how to fix the issue as it doesn't give any indication at to why it isn't working which is super frustrating.

    2 votes
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    10 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. [CS6-CC2018][MAJOR BUG] Images upscaled in flattened PDF-files when placed over gradient

    Hi,

    With this post I would like to report a major bug in Indesign.

    The problem occurs in these conditions:
    - A gradient background
    - On top of the background product images containing clipping masks / transparency. The images have insufficiënt resolution (105ppi).

    When creating a flattened PDF-file (1.3) using the default PDF export feature, and valid high resolution export presets, all images which have a resolution higher then 75ppi, are upscaled in the final PDF-file. Images which are 105 ppi, are suddenly 300ppi in the final PDF-file. Images which an effection resolution of 75 ppi, remain 75 ppi.

    After…

    2 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. URLs breaking when used inside a table

    I have a InDesign doc that has several columns (name, address, website link, etc). When converting to pdf the urls break. The urls are too long for the column so they wrap onto 2-3 lines. When I copy the url and paste it outside the table and extend the text box so the url is on one line then it works as should be.

    1. Version of Adobe InDesign, InCopy or InDesign Server:
    InDesign CC
    v9.2 x64

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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