Alert is shown on opening documents in InDesign(v19.4.0.63) - "This file is already open by another user or another application."
After updating InDesign to V19.4, I'm now locked out of many of my previous design files. I'm receiving the error, "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."
I reinstalled V19.3 and can now access these old files but I would prefer to use the most up to date version if possible. happy to provide a sample if needed.
Hi,
The issue is currently under investigation.
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Adobe InDesign Team
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Anonymous commented
This is still an issue. Please resolve!
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Claudio Mascolo commented
Please update us on this. Need a solution or workaround asap.
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Soph commented
Same for us. Any users who upgraded to InDesign 19.4 or the current Beta were impacted. They were able to open the file for a moment, but then get a pop-up error that reads: "Either the file does not exist, you do not have permission, or the file may be in use by another application."
Rolling back to 19.3 solved the issue for us, for now.
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Burçin Han commented
"Either the file does not exist, you do not have permission, or the file may be in use by another application."
Mathmagic gives such an error when saving the file.
I cannot transfer the equation I created with Mathmagic into InDesign into a document.
An urgent solution is needed.